Front Desk Attendant Jobs in Lufkin, TX
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Job Details Job Location : PineCrest in Lufkin - Lufkin, TX Salary Range : Undisclosed MRC's PineCrest is Lufkin's premier continuing care retirement community. We are currently seeking a...
Ability to respond to and assist callers and visitors in a calm, courteous and tactful manner. Ability to record accurate and complete messages....
Responsibilities Provide routine cleaning and decluttering to appropriate areas of the hospital - dusting, sweeping, mopping, and disposing of trash. Sanitize appropriate areas of the hospital...
Demographic Data for Lufkin, TX
Moving to Lufkin, TX? Find some basic demographic data about Lufkin, TX below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Lufkin, TX
Highest Education Level
Front Desk Attendants in Lufkin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Decision Making
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Medical Billing & Coding
- Administrative Skills
- Sorting
- Patient Registration
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Loading & Unloading
- Merchandising
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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