Front Desk Attendant Jobs in Franklin, WI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Joy Creator (Guest Service Representative)
- Fox Point, WI (18 miles from Franklin, WI)
- 2 hours ago
- Fox Point, WI (18 miles from Franklin, WI)
- 2 hours ago
Responsive recruiter Benefits: Employee discounts Flexible schedule At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators!...
Front Office Medical Receptionist
- Pewaukee, WI (18 miles from Franklin, WI)
- 13 hours ago
- Pewaukee, WI (18 miles from Franklin, WI)
- 13 hours ago
Overview This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests....
- Menomonee Falls, WI (18 miles from Franklin, WI)
- 22 hours ago
- Menomonee Falls, WI (18 miles from Franklin, WI)
- 22 hours ago
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
- Muskego, WI (6 miles from Franklin, WI)
- 1 day ago
- Muskego, WI (6 miles from Franklin, WI)
- 1 day ago
In addition to answering and transferring all incoming telephone calls in a courteous and professional manner, serving as an information resource, this role will be responsible for entering ancillary...
Receptionist/Screener - WHEAP (Wisconsin Home Energy Assistance Program)
- Milwaukee, WI (11 miles from Franklin, WI)
- 1 day ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 1 day ago
Demonstrated ability to speak clearly, pleasantly, and courteously, and must possess good listening/comprehension skills....
Medical Receptionist The Orthopedic Institute of WI- Butler and Franklin Clinics As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and...
- Wauwatosa, WI (12 miles from Franklin, WI)
- 1 day ago
- Wauwatosa, WI (12 miles from Franklin, WI)
- 1 day ago
We are hiring for a Guest Service Agent/Front Desk Agent!...
Guest Services Rep Part Time-104020
- Wauwatosa, WI (12 miles from Franklin, WI)
- 2 days ago
- Wauwatosa, WI (12 miles from Franklin, WI)
- 2 days ago
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
- Milwaukee, WI (11 miles from Franklin, WI)
- 3 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 3 days ago
Your role will be to answer and transfer all incoming calls in a courteous and professional manner, provide assistance to residents, staff, guests, and vendors, and perform various clerical duties as...
- Hales Corners, WI (4 miles from Franklin, WI)
- 5 days ago
- Hales Corners, WI (4 miles from Franklin, WI)
- 5 days ago
Are you an organized, professional, and friendly individual with experience in the automotive industry? Holz Motors is looking for a Full-Time Receptionist to join our fast-paced, customer-focused...
- Milwaukee, WI (11 miles from Franklin, WI)
- 7 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 7 days ago
RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first...
Front Desk Agent - Part Time Marriott Milwaukee West
- Waukesha, WI (14 miles from Franklin, WI)
- 7 days ago
- Waukesha, WI (14 miles from Franklin, WI)
- 7 days ago
service recovery program · Follows proper selling techniques and ensures strategies are utilized to maximize room revenues · Monitors room availability, follows restrictions, and all booking policies...
Receptionist - Franchise Location
- Union Grove, WI (12 miles from Franklin, WI)
- 13 days ago
- Union Grove, WI (12 miles from Franklin, WI)
- 13 days ago
What you'll do... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their...
Stylist-in-Training / Receptionist (Must be Cosmetology Student)
- Mukwonago, WI (16 miles from Franklin, WI)
- 13 days ago
- Mukwonago, WI (16 miles from Franklin, WI)
- 13 days ago
Job Description Our Stylist in Training position is the ideal job for an individual attending cosmetology school to give you an introduction to salon life and help prepare you for a career in...
- Milwaukee, WI (11 miles from Franklin, WI)
- 13 days ago
- Milwaukee, WI (11 miles from Franklin, WI)
- 13 days ago
As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service....
Demographic Data for Franklin, WI
Moving to Franklin, WI? Find some basic demographic data about Franklin, WI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Franklin, WI
Highest Education Level
Front Desk Attendants in Franklin, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Sales & Marketing
- Patient Registration
- Client Services
- Discretion
- Private Branch Exchange
- Drafting Legal Correspondence
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Housekeeping
- Front Office
- Complaint Resolution
- Wellness
- Cash Handling
- Reception
- Reimbursement
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Events
- Telephone Skills
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- English
- Policy Development
- Multitasking
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Desk Attendant Related Career Advice Articles
8 Must-Have Soft Skills for Hospitality Services Jobs
What does it take to succeed in hospitality services jobs? Discover the importance of soft skills for the hospitality industry and which traits you need to develop.
Read article »
Must-Read Job Search Advice for Restaurant Workers
Learn the ins and outs of how to get a job at a restaurant, including when to turn in your resume, how to present yourself, and how to land the job.
Read article »