Front Desk Attendant Jobs in Madison, WI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
Summary : Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their...
Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate by Hilton Madison and its brilliant team of hospitality enthusiasts....
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
We Do Great Things — Join FSC & Unleash Your Awesome! Looking for a job where you can bring your whole self to work, feel appreciated and have a life outside the office? We’ve got you. At Forward...
- Middleton, WI (6 miles from Madison, WI)
- 8 days ago
- Middleton, WI (6 miles from Madison, WI)
- 8 days ago
Hotel: Madison Marriott 1313 John Q Hammons Dr Middleton, WI 53562 Hotel Front Desk Associate Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium...
Previous guest service experience as well as the ability to communicate well with guests required. The shift for this position will vary based on business needs....
Guest Service Reps/Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied...
Spanish Bilingual Receptionist ONLY
- Waunakee, WI (8 miles from Madison, WI)
- 19 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 19 days ago
Essential Duties and Responsibilities: + Answer and direct phone calls in a courteous and professional manner. + Serve as a professional and welcoming presence for customers, visitors, and employees...
Bilingual Spanish Receptionist
- Waunakee, WI (8 miles from Madison, WI)
- 19 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 19 days ago
Responsibilities: Answer and direct phone calls in a courteous and professional manner. Serve as a professional and welcoming presence for customers, visitors, and employees....
Receptionist - Bilingual (Spanish)
- Waunakee, WI (8 miles from Madison, WI)
- 20 days ago
- Waunakee, WI (8 miles from Madison, WI)
- 20 days ago
Answer and direct phone calls in a courteous and professional manner. Serve as a professional and welcoming presence for customers, visitors, and employees....
Receptionist Overview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Come join our Brookdale Madison West team! As a Receptionist for our Madison...
- Middleton, WI (6 miles from Madison, WI)
- 45+ days ago
- Middleton, WI (6 miles from Madison, WI)
- 45+ days ago
What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and...
- Middleton, WI (6 miles from Madison, WI)
- 90+ days ago
- Middleton, WI (6 miles from Madison, WI)
- 90+ days ago
Overview The Front Desk Associate (FDA) at Massage Envy plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of...
Demographic Data for Madison, WI
Moving to Madison, WI? Find some basic demographic data about Madison, WI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Madison, WI
Highest Education Level
Front Desk Attendants in Madison, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Spanish
- Faxing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Administrative Skills
- Sorting
- Patient Registration
- Front Office
- Willingness To Learn
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Point-of-Sale System
- Long-Term Disability
- Housekeeping
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Scanning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Telephone Skills
- Typing
- Events
- Flexibility
- Data Entry
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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