Front Desk Attendant Jobs in Madison, WI
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Fitchburg, WI (9 miles from Madison, WI)
- 15 hours ago
- Fitchburg, WI (9 miles from Madison, WI)
- 15 hours ago
The Waterford at Fitchburg offers Independent Living and Assisted Living services in Fitchburg, WI 53711. If you're looking to grow your career and experience in a team-oriented environment, apply...
The Night Auditor contributes to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence....
TRICOR Insurance, proudly recognized as a 2025 Great Place to Work Certified organization, is hiring a Receptionist to support our team and serve as the first point of contact for clients and...
Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...
Guest Service Representative (FT) - Graduate by Hilton Madison
- Madison, WI
- 25 days ago
- Madison, WI
- 25 days ago
Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate by Hilton Madison and its brilliant team of hospitality enthusiasts....
Customer Service Representative - Part-Time - Madison, WI
- Madison, WI
- 27 days ago
- Madison, WI
- 27 days ago
Overview Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and...
Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner Assist the managers with various clerical duties as needed Be friendly, professional, courteous...
Collegiate Hotel Group, is seeking a Part Time Guest Service Representative to join Graduate by Hilton Madison and its brilliant team of hospitality enthusiasts....
Guest Service Representative (PT) - Graduate Madison
- Madison, WI
- 30+ days ago
- Madison, WI
- 30+ days ago
Collegiate Hotel Group, is seeking a Part Time Guest Service Representative to join Graduate by Hilton Madison and its brilliant team of hospitality enthusiasts....
- Verona, WI (10 miles from Madison, WI)
- 30+ days ago
- Verona, WI (10 miles from Madison, WI)
- 30+ days ago
JOB REQUIREMENTS: Latitude Corp. Description We are looking for aReceptionist to join our100% EMPLOYEE-OWNEDteam. First Shift:8:00am-4:30pm Monday-Friday Latitude Corp. offers challenging and...
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus....
The QTI Group has partnered with an investment company in seeking a full-time, temporary to hire, dedicated and professional Receptionist Administrative Assistant to support their team. The ideal...
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests....
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate by Hilton Madison and its brilliant team of hospitality enthusiasts....
Demographic Data for Madison, WI
Moving to Madison, WI? Find some basic demographic data about Madison, WI below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Madison, WI
Highest Education Level
Front Desk Attendants in Madison, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Flexibility
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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