Night Auditor Jobs in Pigeon Forge, TN
A Night Auditor plays a crucial role in the hospitality service industry by managing front desk operations, financial transactions, and guest services during the night shift. They are responsible for reconciling the day's account balances, generating reports, and ensuring the accuracy of guest billing. Often, the Night Auditor is the primary point of contact for guests during the overnight hours, handling check-ins, check-outs, and addressing any issues or requests. As such, they not only need to have strong mathematical and problem-solving skills, but also excellent customer service skills.
Before becoming a Night Auditor, a person may have roles such as Front Desk Agent, Guest Service Representative, or Hotel Clerk, which gives them the experience and exposure to the functions of the front desk and guest relations. A high school diploma is typically required, and some employers may prefer candidates with an associate's or bachelor's degree in Hospitality or a related field. Knowledge of specialized hotel management software is also important. Although not required, certifications such as the Certified Hotel Auditor (CHA) or Hospitality Management Diploma can enhance job prospects and credibility.
Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind....
Night Auditor - Dollywood's HeartSong Lodge & Resort - Full Time Year Round
- Pigeon Forge, TN
- 30+ days ago
- Pigeon Forge, TN
- 30+ days ago
The purpose of the Night Auditor is to prepare, balance, and audit all daily postings and transmittals of property revenues....
Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner....
Demographic Data for Pigeon Forge, TN
Moving to Pigeon Forge, TN? Find some basic demographic data about Pigeon Forge, TN below.
Night Auditor Online Courses and Training Opportunities
Salary for Night Auditor Jobs in Pigeon Forge, TN
Required or preferred licenses and certifications for Night Auditor positions.
Highest Education Level
Night Auditors in Pigeon Forge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Night Auditor position
- Accounts Payable
- Statistics
- Accounts Receivable
- 10 Key
- Bookkeeping
- Reconciliations
- Month-End Close
- Property Management
- Referrals
- Tally
- Discretion
- Trial Balance
- Private Branch Exchange
- Management Accounting
- Banquet Catering
- Guest Service
- Laundry
- Room Service
- Food and Beverage Management
- Service-Oriented
- Switchboard Operation
- Courteous
- Upselling
- Housekeeping
- Complaint Resolution
- Wellness
- Cashier Skills
- Cash Handling
- Inbound/Outbound Calling
- General Office Duties
- Closing
- Friendliness
- High School Diploma
- Accounting
- Initiative
- Auditing
- Telephone Skills
- Writing Skills
- Events
- Education Experience
- Filing
- English
- Regulations
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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