Reservation Clerk Jobs in Glendale, AZ
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Phoenix, AZ (8 miles from Glendale, AZ)
- 11 hours ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 11 hours ago
Overview: Supports project teams using a wide range of developing professional skills. Assists in reviewing and processing travel and expense reports and reimbursement requests. Strong...
- Tempe, AZ (18 miles from Glendale, AZ)
- 23 hours ago
- Tempe, AZ (18 miles from Glendale, AZ)
- 23 hours ago
Corporate Travel Agent- High Volume You must have experience for this role it is NOT entry-level. Do you have Global Distribution System experience? Have you worked with WorldSpan, Sabre or...
Remote Travel Coordinator for Events and Groups Flexible Schedule
- Phoenix, AZ (8 miles from Glendale, AZ)
- 7 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 7 days ago
Remote Travel Coordinator for Events and Groups - Flexible Schedule image 1 of 1 compensation: 80% Commission Pay Out + Possible Residual Sell Travel to Exciting Events! Cruises Disney Vacations...
Remote WorkAdministrative Assistant & Travel Coordinator
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 19 days ago
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 19 days ago
Administrative Assistant & Travel Coordinator Diocese of Phoenix Catholic Schools Notre Dame Preparatory High School - Scottsdale, Arizona This job is also posted in Diocese of Phoenix Catholic...
Student Worker - Procurement and Travel - Event Travel Coordinator (NFWS)
- Phoenix, AZ (8 miles from Glendale, AZ)
- 25 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 25 days ago
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the...
Demographic Data for Glendale, AZ
Moving to Glendale, AZ? Find some basic demographic data about Glendale, AZ below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Glendale, AZ
Highest Education Level
Reservation Clerks in Glendale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Front of House
- Guest Service
- Aloha POS
- Show Hosting
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- Front Office
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Events
- Microsoft Outlook
- Accounting
- Education Experience
- Typing
- Telephone Skills
- Flexibility
- Data Entry
- Inventory Management
- Filing
- Interpersonal Skills
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills