Reservation Clerk Jobs in Washington, DC
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
- Nightwing
- Sterling, VA (22 miles from Washington, DC)
- 7 days ago
- Sterling, VA (22 miles from Washington, DC)
- 7 days ago
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers most demanding challenges. Our...
In Person- Systems Planning and Analysis, Inc.
- Arlington, VA (3 miles from Washington, DC)
- 9 days ago
- Arlington, VA (3 miles from Washington, DC)
- 9 days ago
Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we...
In Person- Avantus
- Chantilly, VA (22 miles from Washington, DC)
- 14 days ago
- Chantilly, VA (22 miles from Washington, DC)
- 14 days ago
Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+...
Remote- SOSi
- Reston, VA (17 miles from Washington, DC)
- 30+ days ago
- Reston, VA (17 miles from Washington, DC)
- 30+ days ago
Job Requirements Reston, VA Secret Polygraph Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Company Description Founded in 1989, SOSi is...
In PersonSeeking a detail-oriented Travel Coordinator for a 3-day live broadcast event shooting in Washington, DC. Responsibilities include, but are not limited to: Arranging all necessary travel for crew...
RemoteHospitality Specialist, Workplace Experience (Conference Services)
- IST Management Services, Inc.
- Washington, DC
- 45+ days ago
- Washington, DC
- 45+ days ago
These roles are responsible for delivering a high-touch, detail-oriented experience across conference room services, catering coordination, and daily workplace support....
In Person- KBR
- Arlington, VA (3 miles from Washington, DC)
- 90+ days ago
- Arlington, VA (3 miles from Washington, DC)
- 90+ days ago
Title: Travel Coordinator TRAVEL COORDINATOR This role will be located at an OCONUS location and 100% onsite Who We Are KBR Mission Technology Solutions delivers full life cycle professional and...
In PersonDemographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Washington, DC
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Front of House
- Guest Service
- Food and Beverage Management
- Food Handling
- Sanitation
- Service-Oriented
- Catering
- Switchboard Operation
- New Employee Orientation
- Courteous
- Point-of-Sale System
- Fitness
- Complaint Resolution
- Energetic
- General Office Duties
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Auditing
- Events
- Typing
- Microsoft Outlook
- Customer Relations
- Interpersonal Skills
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Team Building
- Flexibility
- Multitasking
- Bachelor's Degree
- Sales
- Microsoft Word
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Bilingual
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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