Reservation Clerk Jobs in Georgia
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
HOSPITALITY SPECIALIST Compass Group Georgia Salary: $31-$33/hr What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and...
Flik Hospitality Group Salary: $31-$33/hr What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients...
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission...
Group Reservation Coordinator - Signia by Hilton Atlanta
- Atlanta, GA
- 30+ days ago
- Atlanta, GA
- 30+ days ago
Signia by Hilton Atlanta - is looking to welcome a Group Reservations Coordinator to join the team! The ideal candidate will have previous Hilton experience, OnQ experience, good with...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Georgia
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Guest Service
- Food Service Management
- Service-Oriented
- Catering
- Switchboard Operation
- Courteous
- Show Hosting
- Long-Term Disability
- Housekeeping
- Music
- Complaint Resolution
- Wellness
- Cashier Skills
- Reception
- General Office Duties
- Friendliness
- Inbound/Outbound Calling
- Initiative
- High School Diploma
- Retail
- Customer Relations
- Auditing
- Microsoft Outlook
- Flexibility
- Telephone Skills
- Verbal Communication
- Events
- Data Entry
- Typing
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Regulations
- Policy Development
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Bilingual
- Time Management
- Microsoft Word
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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