Reservation Clerk Jobs in Minnesota
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
R.O.- Part Time Hospitality Specialist --Causeway on Gull
- Nisswa, MN
- 18 hours ago
- Nisswa, MN
- 18 hours ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Principal Duties and Responsibilities Responsibilities listed may not apply to all locations Is responsible for the efficient and courteous operation of the front desk Is responsible for checking guests...
The Travel Coordinator is responsible for making flight, rental car, hotel, and airport transfer arrangements for employee and prospective employee travel, both domestic and international. This...
Principal Duties and Responsibilities Responsibilities listed may not apply to all locations Is responsible for the efficient and courteous operation of the front desk Is responsible for checking guests...
Job Description Active Secret Clearance Required * As Travel Coordinator for the project, you will have the opportunity to work on an exciting, high profile project and lead a vital function that...
R.O.- Hospitality Specialist --Breezy Point
- Breezy Point, MN
- 30+ days ago
- Breezy Point, MN
- 30+ days ago
What youre great at: Responsible for the efficient and courteous operations of the front desk. Responsible for checking guests in/out....
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Minnesota
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Front of House
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Catering
- Switchboard Operation
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Wellness
- Complaint Resolution
- Cashier Skills
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Background Checks
- High School Diploma
- Customer Relations
- Retail
- Microsoft Outlook
- Telephone Skills
- Typing
- Auditing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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