Reservation Clerk Jobs in Missouri
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Front Desk Hospitality Specialist
- Phoenix Home Care
- Springfield, MO
- 3 days ago
- Springfield, MO
- 3 days ago
Front Desk Hospitality Specialist Springfield, MO Monday through Friday | 8am to 5pm $18 to $20/hr Phoenix Home Care and Hospice is hiring a Front Desk Hospitality Specialist for our Springfield...
In Personwill be responsible for providing a warm and welcoming environment addressing guest needs and ensuring their satisfaction throughout their stay What youre great at Responsible for the efficient and courteous...
In PersonBox Office & Guest Services Coordinator (FT)
- The J
- Saint Louis, MO
- 10 days ago
- Saint Louis, MO
- 10 days ago
Box Office & Guest Services Coordinator (FT) St....
In PersonHotel Booking Agent Capital Vacations Springfield
- Capital Vacations
- Springfield, MO
- 12 days ago
- Springfield, MO
- 12 days ago
Hotel Booking Agent Capital Vacations is urgently hiring in our Hotel Booking Department at our Springfield Call Center This position is responsible for booking reservations for the Activations...
In PersonOverview Earn $50,000+/year & Get the Best Benefits Package in the Ozarks! Are you looking for a way to begin a career with one of Springfield's most desired employers? We are looking for someone...
In Person Part TimeDemographic Data for Missouri
Moving to Missouri? Find some basic demographic data about Missouri below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Missouri
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in Missouri offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Front of House
- Guest Service
- Food and Beverage Management
- Food Handling
- Sanitation
- Service-Oriented
- Catering
- Switchboard Operation
- New Employee Orientation
- Courteous
- Point-of-Sale System
- Fitness
- Complaint Resolution
- Energetic
- General Office Duties
- Closing
- Inbound/Outbound Calling
- High School Diploma
- Auditing
- Events
- Typing
- Microsoft Outlook
- Customer Relations
- Interpersonal Skills
- English
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Data Entry
- Team Building
- Flexibility
- Multitasking
- Bachelor's Degree
- Sales
- Microsoft Word
- Microsoft Excel
- Scheduling
- Teamwork
- Computer Skills
- Bilingual
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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