1 year
Job Details AM + PM Food RunnerJob Description
Responsible to:
Executive Chef and Assistant General Manager
The Place
A place like no other - Re-imagine the experience of membership with the opportunity to belong to an eclectic and stellar community; that is the Zero Bond private members club. Born into the heart of a culturally historic neighborhood in its ascendency, Zero Bond is the new gathering place.
The Philosophy
Zero was the last number ever created; it filled a void that culture across the globe didnt even realize existed. Without the concept of Zero, mathematics and science had limitations; cultures could not fully achieve what they were destined to become. Zero is not even or odd; Zero is not positive or negative. Zero is its own identity.
Just like the number zero transformed ancient society, Zero Bond is redefining the membership club experience for the future society.
The Role
The Runner will be responsible for assisting both the kitchen needs and the servers in providing quality service to all members. Tasks will include: pre-bussing tables, running food, and assisting guests.
The Responsibilities
- Flexible schedule based on the needs of Zero Bond, their programing, and peak times
- Deliver food order from the kitchen to members tables professionally, accurately and in a timely manner.
- Acts as a point of contact between the front of house and back of the house staff.
- Professional, tactful & well-versed
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with any additional table setting, placing the appropriate tableware, utensils and napkins.
- Basic verbal communication skills
- Act as a support liaison to the servers
- Assisting in expediting under kitchen supervision
- Respectfully maintain customer service with each member and employee
- Follow and uphold all standard Zero Bond checklist and operating procedures
- Assist servers in cleaning and maintaining the floor.
- Answer member questions about ingredients and menu items
- Communicate ingredients and dish when serving
- Inform restaurant staff about member feedback or requests (e.g. when they ask for the check)
- Must be well groomed and adhere to the Zero Bond uniform requirements
Qualifications & Disposition:
- Must have a minimum 1 year experience
- Passion for food and beverage operations
- Basic knowledge of wine and spirits
- Ability to maintain a positive and professional demeanour at all times
- Flexible schedule based on the needs of Zero Bond, their programing, and peak times
- Ability to understand and follow written and verbal instructions
- Ability to multitask and work in a fast paced environment
Physical Requirements:
- Must be able to seize, grasp, turn and hold objects with hands
- Must be able to work on your feet for at least 10 hours
- Fast paced movements are required to go from one part of the club to others
- Must be able to move, pull, carry or lift of up to 50 pounds on occasion and 35 pounds regularly
- Occasional environmental exposures to cold, heat, and water.
- Occasionally kneel, bend, crouch and climb as required
Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.
Compensation DetailsCompensation: Hourly ($11.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k
Required SkillsFlexibility in scheduling
Professional Communication
Communication Skills
Time Management
Basic Verbal Communication Skills
Customer Service Orientation
Ability to Understand and Follow Written and Verbal Instructions
Adaptability
Customer Service
Following Standard Operating Procedures
Problem Solving
Passion for Food and Beverage Operations
Teamwork
Organizational Skills
Basic Knowledge of Wine and Spirits
Ability to Work Under Pressure
Attention to Detail
Interpersonal Skills
Maintaining a Positive and Professional Demeanor
Culinary Knowledge
Knowledge of Food and Beverage Operations
Service Orientation
Physical Stamina to Work on Feet for at Least 10 Hours
Ability to Follow Safety Protocols
Ability to Multitask
Ability to Handle Feedback
Ability to Lift Up to 50 Pounds on Occasion
Physical Stamina
Fast Paced Movements and Agility
Ability to lift up to 50 pounds
Knowledge of Food Ingredients and Menu Items
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