Host

0-1 years

La Chinesca is seeking friendly, genuine Hosts to join our team!

La Chinesca is part of the 13th Street Kitchens restaurant group (Cafe Lift, Kensington Quarters, Prohibition Taproom). Situated in the Spring Arts District, La Chinesca, Phillys first true Mexicali dining experience, draws its inspiration from the border town in Mexico, Mexicali, where there is a unique combination of Chinese and Mexican cuisine.

Converted from an old Jiffy Lube, our restaurant shares the same lot with one of the citys premier music venues, Union Transfer. Our space has outdoor communal and lounge seating in a lush green setting in the front and back of the restaurant, which is roughly three times the size of our indoor foot print making it a one of a kind experience / destination in Philly (200+ seats indoor/outdoor).

Our ideal candidate thrives in a fast-paced, dynamic environment, and takes joy in creating memorable guest experiences.

Essential Functions:

• Warmly greet and seat guests in the restaurant.
• Answer telephones, and take orders, messages and reservations.
• Available to work nights and weekends including Sundays.
• Ability to multi-task calmly and effectively in a busy, stressful environment.
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant.

Key Responsibilities and Duties:

• Ensure the guest experience exceeds expectations and anticipate guests' needs.
• Greet guests with a warm, sincere smile.
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy along with Management assistance.
• Use proper phone and voicemail etiquette and guidelines.
• Understand and respond knowledgeably to questions about the restaurant.
• Proficiency in the use and operation of our reservation system (Resy), telephone, and voicemail

Benefits

• After 90 days of employment, full-time employees are eligible for Health and Dental Insurance with 13th Street Kitchens contributing towards the monthly premium.

• After 30 days of employment, 13th Street Kitchens offers a Wellness Plan through Vitable Health, which offers primary care, urgent care, and mental health services. This benefit is 100% company sponsored for full-time employees, and heavily discounted for part-time employees.

• A 25% off dining discount at all 13th Street Kitchens locations.

13th Street Kitchens is an Equal Opportunity Employer

Compensation: Hourly ($14.00 - $16.00)

Benefits & Perks: Health Insurance, Dental Insurance, Dining Discounts

Customer Service

Customer Service Orientation

Effective Communication Skills

Communication

multi tasking

Adaptability

Stress Management

Problem Solving

Attention to Detail

Teamwork

Communication Skills

Reservations Management

Conflict Resolution skills

Problem Solving Skills

Use of Reservation System (Resy)

Time Management

Ability to Work Under Pressure

Phone Etiquette

Interpersonal Skills

Positive Attitude

Cultural Awareness

Conflict Resolution

Organizational Skills

Empathy

Sales Skills

Read more