Server

2 years

The Peninsula Chicago is seeking a Server who is highly organized to work with our F&B team and create a memorable guest experience.

• Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
• Grow within a diverse multi-outlet property.
• Exceptional health benefits package and 401(k) with company match.

Key accountabilities

• Responsible for activities related to service of the restaurant, which includes preparation tasks, training and performing service as per standards set by the hotel.
• Perform a friendly, yet discreet and unobtrusive service in: Greeting, seating and waiting on all guests.
• Perform pre-service and after-service procedures as per standards.
• Understand and accurately follow the Peninsula, Forbes, LQA and Coyle standards and sequences of service.
• Ensure a consistency of the correct service techniques for all meal periods.
• Have complete understanding of all food and beverage items ordered, including ingredients, methods of preparation and proper service.
• Explain all food and beverage menus listed on the menu in details.
• This description is not an all-inclusive list of all job tasks but a guide and may be added or removed by management according to changes that may occur in the working environment.

General requirements

• Basic restaurant operation knowledge
• Minimum of 2-year experience in a hospitality service field
• Wine knowledge preferred
• Must have excellent organizational and communication skills
• Excellent written and spoken English

Benefits We Offer

• 10 vacation days per year
• 5 Chicago Paid Sick Leave days per year
• 5 Chicago Paid Leave days per year
• 9 holidays days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% restaurant discount
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental and vision coverage
• Complimentary life insurance
• Complimentary long-term disability
• Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary for this position is $13.36 per hour + tips.

About The Peninsula Chicago

Set along the famed Magnificent Mile section of Michigan Avenue, The Peninsula Chicago offers spectacular views over Lake Michigan and the glittering city skyline. Newly renovated, and proud of its tradition of Midwestern hospitality, the hotel is considered the top choice for everything from accommodation to celebrations and corporate events in the city.

Compensation: Hourly ($13.36) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness Program

Service Procedures

HIGHLY ORGANIZED

Customer Service Orientation

Wine Service

Ability to work in a fast paced environment

Teamwork

Cocktail Making

Adaptability to Changing Environments

Customer Service

Problem Solving Skills

Fine Dining Service

Multitasking

Food and Beverage Knowledge

Knowledge of Food and Beverage Service Standards

Sales Skills

High Volume Service

Conflict Resolution

Ability to Explain Menu Items Clearly

Communication

Interpersonal Skills

Food and Beverage Pairing

Ability to follow instructions

Food Safety Knowledge

Professionalism

Glassware Knowledge

Cultural Awareness

Restaurant Operations

Ability to Handle Multiple Tasks

POS Systems

Conflict Resolution skills

Service Standards Adherence

Wine Knowledge

Problem Solving

Adaptability

Attention to Detail

Time Management

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