Server

2 years

About Chama Mama:

Chama mama is a collection of cozy family restaurants that pays tribute to the Georgian culture and way of life. Our menu is reflective of the diverse influences that have shaped the Georgian nation and is informed by the home-made traditions of an authentically artisanal culture. We proudly subscribe to that most quintessential Georgian proverb: "a guest is a gift from God" and view hospitality as a vocation - not as an industry. We aim to surprise and delight, to connect and enlighten. After all, it's the Georgian way.

The Line Cook will be responsible for preparing meals according to our restaurants recipes and standards, ensuring quality and consistency in every dish. The ideal candidate will have a passion for food and cooking, with a keen interest in learning new culinary techniques and flavors.

General Duties & Responsibilities

Present bills to guests and process payments accurately.

Return change or process credit card transactions.

Clear empty dishes and glasses from tables.

Reset tables for new guests.

Assist in coordinating special events, celebrations, or parties.

Provide personalized service for special occasions when required.

Stay informed about menu changes, daily specials, and promotions.

Answer questions about ingredients, preparation methods, and allergens.

Address customer complaints or issues with professionalism and a problem-solving mindset.

Collaborate with management to resolve escalated matters.

Work closely with kitchen staff, bartenders, bussers, and other servers to ensure smooth operations.

Communicate effectively with colleagues to coordinate service.

Keep the server station and work areas clean and organized.

Assist with overall restaurant cleanliness, including clearing debris and spills.

Follow health and safety guidelines, including proper hygiene practices.

Report any safety hazards or issues to the manager.

Operate point-of-sale (POS) systems accurately for order entry and payment processing.

Stay informed about the restaurant's offerings and be able to make recommendations based on customer preferences.

Qualifications

o Ability to reach, bend, stoop, and frequently lift up to 50 lbs.

o Proficiency in both written and spoken English.

o Demonstrated excellence in hospitality for both internal and external guests.

o Strong time management, organizational, and problem-solving skills.

o Proficiency in various technology systems, particularly reservations software.

o The ability to effectively handle a variety of changing situations under stress and adapt to evolving circumstances.

o Passion for exceptional hospitality, food, and beverages.

o Self-driven and results-oriented, with the ability to thrive in a fast-paced environment.

o Flexibility to work varied schedules, including nights, weekends, and holidays.

o High school diploma or GED preferred.

Chama Mama is an equal opportunity employer. We embrace diversity and are committed to providing equal employment opportunities to all qualified applicants, regardless of race, national origin, age, sex, religion, disability, marital status, veteran status, or any other protected status under local, state, or federal law. This policy extends to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Compensation: Hourly ($11.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Commuter Benefits, Dining Discounts, paid Sick Leave

Attention to Detail

Customer Service Orientation

Teamwork

Adaptability

Multitasking

Conflict Resolution

Creativity in Food Presentation

Knowledge of Food Safety Standards

Ability to Work Under Pressure

Strong Communication Skills

Cultural Awareness of Georgian Cuisine

Initiative

Dependability

Positive Attitude

Willingness to Learn

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