Required Years of Experience
The Captain ensures that guests have a pleasant and memorable dining experience. Monitors setup, maintenance, cleanliness and safety of dining areas. This individual must be able to complete opening and closing duties/checklists in a timely fashion. This individual must coordinate food service between kitchen and dining staff. The Captain enforces restaurant rules and policies.
DUTIES & RESPONSIBILITIES
Anticipate customers needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
Maintain communication with and supports Front of the House Management
Must exhibit an excellent service attitude and be willing to go out of their way to accommodate customers and exceed their expectations.
Must be flexible and able to adjust to meet the changing needs of the restaurant
Must maintain a level of professionalism and communicate effectively.
Must show enthusiasm for the job and for the restaurant
Must be considerate, patient and willing to help out fellow employees.
Must have a good self-image and be able to command the respect of the employees.
Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Takes immediate action to correct any issues.
Check tables throughout service times for customer satisfaction, resolve guest complaints.
Ensure side work is completed every day and dining room supplies are stocked. Reports any supply shortages to Front of the House Management
Review daily specials, stations and other applicable announcements.
Train new-hires in service standards, menu items, and up-selling
Lead to achieve desired results in high quality service and experience for our customers
Perform other related duties as assigned.
QUALIFICATIONS & JOB REQUIREMENTS
3 -5 years experience in Metropolitan restaurants in a similar role (i.e. Captain, Lead Server, or Fine Dining Server)
Strong food knowledge, with ability to articulate menu selections while providing a unique dining experience
Ability to improvise and make impromptu decisions in accordance with the steps of service and the restaurants standards
Ability and willingness to work within a very fast-paced team-oriented environment
Professional, articulate, friendly, and punctual.
Full time flexible hours are required (able to work days, nights, weekends, holidays).
Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
Proficient in computer skills including POS systems, Word and Excel. Compensation Details
3 years
Job DetailsWe are seeking Captains to join our New York team!
POSITION SUMMARYThe Captain ensures that guests have a pleasant and memorable dining experience. Monitors setup, maintenance, cleanliness and safety of dining areas. This individual must be able to complete opening and closing duties/checklists in a timely fashion. This individual must coordinate food service between kitchen and dining staff. The Captain enforces restaurant rules and policies.
DUTIES & RESPONSIBILITIES
Anticipate customers needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
Maintain communication with and supports Front of the House Management
Must exhibit an excellent service attitude and be willing to go out of their way to accommodate customers and exceed their expectations.
Must be flexible and able to adjust to meet the changing needs of the restaurant
Must maintain a level of professionalism and communicate effectively.
Must show enthusiasm for the job and for the restaurant
Must be considerate, patient and willing to help out fellow employees.
Must have a good self-image and be able to command the respect of the employees.
Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety. Takes immediate action to correct any issues.
Check tables throughout service times for customer satisfaction, resolve guest complaints.
Ensure side work is completed every day and dining room supplies are stocked. Reports any supply shortages to Front of the House Management
Review daily specials, stations and other applicable announcements.
Train new-hires in service standards, menu items, and up-selling
Lead to achieve desired results in high quality service and experience for our customers
Perform other related duties as assigned.
QUALIFICATIONS & JOB REQUIREMENTS
3 -5 years experience in Metropolitan restaurants in a similar role (i.e. Captain, Lead Server, or Fine Dining Server)
Strong food knowledge, with ability to articulate menu selections while providing a unique dining experience
Ability to improvise and make impromptu decisions in accordance with the steps of service and the restaurants standards
Ability and willingness to work within a very fast-paced team-oriented environment
Professional, articulate, friendly, and punctual.
Full time flexible hours are required (able to work days, nights, weekends, holidays).
Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
Proficient in computer skills including POS systems, Word and Excel. Compensation Details
Compensation: Hourly ($16.50) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits
Required SkillsCustomer Service
Communication
Flexibility
Professionalism
Teamwork
Problem Solving
Attention to Detail
Leadership
Training
Menu Knowledge
Fast Paced Environment
Physical Stamina (Ability to Stand/Walk for 8 Hours, Lift 30 Lbs)
Computer Skills (POS Systems, Word, Excel)
Read more
Job ID: 479434623
Originally Posted on: 6/2/2025
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