Host

0-1 years

Home Hospitality's Purpose

To Become Better Everyday

Team Mission

We utilize 4 values to structure our H.O.M.E

Hospitality: Welcoming guests into Our Home

Opportunity: Your perspective is everything

Morale: Positive team environment

Efficiency: Produce consistent results

Why Choose Home Hospitality?

Can you recall the last time you truly enjoyed going to work?

Were your responsibilities fair, was your hard work ethic respected and recognized, did you see room for growth opportunities?

Our 4 values have helped us structure more than just a hospitality team but a family. One which carries out our mission to proudly serve our loyal guests and exude a positive hard work ethic environment. If you're passionate about creating unforgettable gatherings and providing exceptional service, we want to hear from you. Join us and be a part of something special!

Job Description

A Host/Hostess plays a vital role in creating a positive first impression, upon arrival warmly and promptly welcoming all guests as well as delivering a friendly departure. They will coordinate customer check in with servers and by sections to ensure efficient seating for party sizes + requests, manage phone calls/reservations/ to-go orders and assist with customer inquiries. Our Host Team will work directly with the Managers on duty to maintain the front entryway areas, oversee coat check services, monitor table times + turnover performance, logged checks for bathroom cleanliness and provide great overall interactions to all our customers.

Requirements + Certifications:

• Be on time, ready to work
• Positive team player mentality
• Maintaining standards + R.A.M.P and/or ServSafe Certified

Qualifications:

• Requires strong communication skills and proficiency in written and spoken English. Familiarity with our restaurant's mission, software, menu details, and venue layout is essential.
• Willingness to stand for long periods of time
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Scheduling:

• Involves constant public contact. Work environment is subject to varying levels of high energy, loud noise, crowds and pace, which depends upon guest volume.
• Work varied shifts to include weekends and holidays , Work may be performed in small areas, inside or outside throughout the year, varying conditions of temperature, lighting and air quality.

The Home Hospitality Group is an equal opportunity employer, making all employment decisions based on merit, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity, veteran status, or any other protected status under the law.

Compensation: Hourly (Based on Experience) plus tips

Teamwork

Customer Service Skills

Multitasking

Attention to Detail

Positive Attitude

Ability to stand for long periods of time

Customer Service

Communication

Reservation Management

Organizational Skills

Time Management

POS Systems

Telephone Skills

Standing for Long Periods of Time

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