Elevate Guest Experiences – Join NoMI as Our Greeter at Park Hyatt Chicago!
ABOUT US\:
Located on the 7th floor of Park Hyatt Chicago , NoMI Kitchen, Lounge, & Garden is a refined dining destination offering modern cuisine, exceptional service, and stunning views of Lake Michigan. As part of the Park Hyatt brand—known globally for understated luxury and personalized hospitality— NoMI blends culinary artistry with the elevated standards of one of Chicago’s most iconic hotels. Joining our team means being part of a legacy of excellence in food, service, and guest experience.
THE ROLE\:
As the NoMI Greeter , you will serve as the first impression of our restaurant, setting the tone for an exceptional guest experience from the moment of arrival. With a warm, poised, and professional presence, you’ll welcome guests, manage reservations and seating with precision, and act as a key liaison between the dining room and front-of-house operations. Your ability to anticipate needs, maintain grace under pressure, and create a sense of genuine hospitality is essential to the refined service NoMI is known for. This role is ideal for someone who thrives in a sophisticated, guest-focused environment and understands that luxury is felt in the details.
Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.
WAGE INFORMATION\:
The hourly rate for this position is $25.90. This position is also eligible to earn overtime and premium pay under certain circumstances.
WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY\:
Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.
WE’RE OPENING DOORS FOR ALL\:
No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.
“CARE CONNECTS US” IS OUR GUIDING PRINCIPLE\:
It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.
BENEFITS\:
- Health Benefits\: Eligibility & coverage provided and administered through Local 1 Union.
- Pension Plan\: Participation & contributions managed through Local 1 Union.
- Monthly Fitness Reimbursement\: Available up to a specified monthly limit.
- Qualified Parking & Transit Program\: Pre-tax benefits available, subject to eligibility.
- Paid Time Off\: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy.
PERKS\:
- Discounted Colleague Rate Room Nights\: Available based on room availability.
- Complimentary Room Nights\: Offered based on availability.
- Complimentary Meals\: Available in the colleague dining room.
- On-Site Bike Rack\: Provided for colleague use.
We need your curiosity. We need your innovative spirit. And we need your authentic self.
There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.
- Luxury Experience\: Minimum 2 years in a fine dining restaurant, luxury hotel, or upscale hospitality environment within a front-of-house role.
- Guest-Centered Mindset\: Proven ability to anticipate guest needs and deliver gracious, personalized service.
- Polished Communication\: Exceptional verbal and written communication skills; poised and articulate under pressure.
- Technical Proficiency\: Comfortable using reservation platforms.
- Professional Presence\: Impeccable grooming and a composed, welcoming demeanor that reflects five-star standards.
- Time Management\: Strong organizational skills with the ability to multitask and manage guest flow efficiently.
- Adaptability\: Flexible availability, including evenings, weekends, and holidays, to support business needs.
- Team Collaboration\: Works seamlessly with colleagues and leadership to ensure a cohesive guest experience.
Embark on your hospitality journey with us and play a key role in crafting unforgettable dining experiences at NoMI, Park Hyatt Chicago!
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.