Concierge (Full-Time) - The Crossings

The Crossings is a leader in retirement living offering independent living, assisted living, memory care, skilled nursing and rehabilitation. The Crossings is Bay Area's only 5-Star non-profit retirement community! At The Crossings, our goal is to maximize the physical, cognitive, emotional, social and spiritual potential of our residents - and give confidence to those who love them. If this sounds like a company you would like to partner with and you have a heart and passion for serving seniors, consider joining the team!

We are currently seeking a Concierge with flexibility including weekends and some holidays . Our concierges have the ability to make every resident, family member and visitor that comes into our community, feel welcome. If you are friendly, well organized and committed to providing extraordinary service, we would love to hear from you!

The Concierge:

• Ensures everyone that walks into The Crossings lobby has an extraordinary customer service experience.
• Greets all visitors in an enthusiastic professional manner.
• Answers all incoming calls on the main phone line.
• Signs for all deliveries and promptly calls employees/residents receiving packages.
• Assists residents with scheduling transportation services and enters work order requests.

We Offer:

• BCBS- 3 different plans to choose from!
• Well onTarget wellness programs, tools and resources to manage your health including the Blue365 discount programs on health-related products, health/fitness clubs and weight loss programs
• HDHP Preventive Drug List - $0 drugs
• WellWorks for You – interactive wellness program in which participant earns points for rewards of $25, $50, $100.
• Livongo – eligible members get help managing chronic conditions likes diabetes and hypertension. Connected devices, strips, lancets, one-on-one coaching and support plus more are all provided for free.
• Galileo – Virtual Primary care
• HSA- Health Savings Account for member enrolled in the BCBS HDHP plan
• FSA – Health Care and Dependent Care
• Company Provided Basic Life Insurance and Accidental Death and Dismemberment
• Voluntary Life (employee, spouse, child)
• Short-Term Disability (we don’t offer Long-Term)
• Legal and Identity Theft Protection
• Pet Insurance
• Farmers Group Select – discount Auto and Home
• Alliant Medicare Solutions – No cost service for employees, family members and friends who need assistance navigating Medicare and in choosing a Medicare plan.
• Payactiv – access to your pay before payday!
• Employee Emergency Fund
• PTO Program – Earn from Day 1
• Extended Illness Benefit (EIB) – paid sick leave benefit for use when out on approved leave for a serious health condition.
• Take Time to Give Time
• Quarterly Bonus Program

Job Qualifications:

• Front desk/receptionist experience preferred
• Outstanding customer service skills
• Excellent communication skills
• Basic computer skills
• Ability to multitask
• Ability to project a friendly, courteous personality towards residents, families, and co-workers
• Maintains a professional appearance
• Must be able to work weekends