Cline Cellars Seasonal Tasting Room Host

Cline Cellars Seasonal Tasting Room Host

Cline Cellars

Sonoma, CA

Job Description:

CLINE CELLARS SEASONAL TASTING ROOM HOST

SUMMARY

The part-time Seasonal Tasting Room Host is responsible for providing the front-line guest experience. The Tasting Room Host provides the best possible experience to all Tasting Room guests by developing relationships that promote sales and brand loyalty. This position is the champion of customer service in creating the perfect balance of education and memorable experiences.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Set-up and host wine tastings and tours for guests

Open, close and operate cash registers and POS systems

Sell wine, merchandise and wine club memberships to meet or exceed monthly sales targets

Provide service and hospitality that exceeds our guest's expectations

Ability to cross sell and promote The Olive Press and Jacuzzi Family Vineyards (our sister properties)

Be informed on local hospitality offerings and make recommendations to guests

Responsible Hospitality

Excellent verbal, written and interpersonal communication skills, with good presentation skills

Strong organizational skills and attention to detail

Ability to work a flexible schedule including weekends, holidays and occasional evenings

Ability to remain standing and actively working for the full shift

Be comfortable addressing and talking to large groups of people

Be able to help multiple groups while behind the bar

Maintain Tasting Room including organization, inventory, and stocking supplies

Passionate about wine and desire to become knowledgeable about our wines and our sustainable farming practices

QUALIFICATIONS:

Experience, Knowledge, and Skills

Exemplary customer service skills

Must be 21 years of age or older

Prior hospitality, winery, or front of house restaurant experience

Previous experience with POS, Commerce 7, bLoyal, Tock a plus

Retail sales experience: ability to present product, up sell & cross sell

Physical Demands

Continuous standing, with frequent walking on even and uneven surfaces

Intermittent sitting

Occasional bending and twisting

Ability to lift and carry up to 20 lbs continuously, and occasionally up to 50 lbs.

Ability to push and pull up to 50 lbs intermittently

Ability to work in an environment that is indoors and outdoors

Pay rate: $18.00/hour + tips and incentives

**This is a seasonal position, expected to last through November, with the end date depending on business needs.

Cline Cellars provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

NOTICE TO THIRD PARTY AGENCIES/RECRUITERS

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