High end spa seeking Front Desk Agent

  • San Jose, California
  • Full Time
Burke Williams, California's original luxury day spa is now hiring! If you're looking for a rewarding career in hospitality, we want to meet you! Key Responsibilities
  • Build relationships and connection with spa guests
  • Manage point-of-sale, handling credit card and cash transactions
  • Ensure guests are picked up on time for services with the appropriate service provider
  • Offer and demonstrate expert knowledge of membership programs, gift card specials, spa services, and retail items to help your guests enhance their wellness journeys
  • Communicate early and often with guests, co-workers, and management, liaising between the front-of-house, back-of-house, management, and everyone in between
  • Provide tours to new guests; assist with group and special events as assigned
  • Maintain guest experience standards throughout the spa facility
  • Ability to stand, walk for 95% of shift and lift to support cleaning and organizing retail and front desk and lounge areas
  • Complete Front Desk Training at Burke Williams Training Facility
  • Be able to work in multiple departments (Concierge, Front Desk, Spa Attendant)
  • Who You Are
  • Youre passionate about improving the wellness of each guest
  • You love engaging with people
  • Youre committed to high standards
  • Your goal is to be part of an exceptional team of experience makers
  • You desire to work for a company with purpose and serves a greater good
  • Youre able and willing to work flexible hours, including weekends, holidays, evenings
  • You are passionate about attention to detail and anticipating the needs of guests`
  • Looking to staff weekends: Saturdays - Sundays
  • Compensation and Perks
  • $21.00/hour + spa perks!
  • Competitive compensation plus commission, bonuses, and incentives
  • World-class wellness program including complimentary massages and chiropractic care
  • Generous employee discount on H2V, our proprietary skincare line
  • Medical, dental, and vision benefits, plus a 401K retirement plan
  • Stress-free shift coverage and flexible scheduling plus vacation and sick days
  • Advancement through development coaching, training, and the opportunity for annual raises and career growth

  • Come meet us at our Job Fair
    Wednesdays between 10 AM and 1 PM
    At the San Jose location.

    Burke Williams Spa San Jose
    355 Santana Row, Suite #2010
    San Jose, CA 95128
    Located at Santana Row

    Interviewing for:
    *Front Desk with room to grow*
    $21.00 per hour
    Full-time, Part-time and flexible schedule!

    At Burke Williams, we don't just accept difference -- we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, gender identity, gender expression, citizenship, pregnancy, breastfeeding or related medical condition, marital status, physical and mental disability, military and Veteran status or any other characteristic protected by state or federal law.


To apply click on this link: Apply Here
(or enter the url into your browser)

Safety Standards
Your health and safety have always come first with our standard extensive cleaning protocols. Due to new guidelines surrounding COVID-19, we have gone above and beyond to add additional sanitizing and disinfecting measures. Please visit Burke Williams Wellness for details on all the protocols weve implemented.
Job ID: 481522424
Originally Posted on: 6/16/2025

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