Receptionist/Assistant Customer Service

  • Bryden & Sullivan Insurance Agency, Inc.
  • Hyannis, Massachusetts
  • Full Time
About Us: We are a well-established, family-owned insurance agency with

deep roots in our community. For decades, we\'ve built a reputation for

trusted service, personal attention, & strong client relationships. Our

team is supportive, collaborative, & committed to helping each other \"&

our clients\" succeed. Position Overview: We are looking for a friendly,

dependable, & detail-oriented Receptionist/Assistant Customer Service

Representative to join our team. This is an excellent entry-level

opportunity for someone eager to learn & grow within the insurance

industry. As the first point of contact for clients & visitors, you will

play a key role in delivering exceptional service while supporting our

customer service & administrative functions. Key Responsibilities: Greet

& welcome office visitors professionally & warmly. Answer & route

incoming phone calls promptly & courteously. Manage incoming & outgoing

correspondence (including mail, email, & other forms of communication).

Maintain the appearance & organization of the reception area. Monitor &

manage the office supplies inventory. Provide administrative support to

the customer service & insurance team. Assist with data entry & other

computer-based tasks. Requirements: Excellent verbal communication &

interpersonal skills. Strong attention to detail & organizational

abilities. Basic computer proficiency (Microsoft Office, email,

typing/keyboarding). Positive attitude & willingness to learn.

Professional demeanor & ability to handle confidential information with

discretion. Why Join Us? Supportive, team-oriented work environment.

Opportunities for career growth & development in the insurance industry.

Stable, long-standing company with a strong reputation in the community.

Personalized training & mentorship. Benefits: 401(k) Dental insurance

Health insurance Health savings account Life insurance Paid time off

Professional development assistance Referral program Vision insurance

Schedule: Monday to Friday Education: High school or equivalent

(Preferred) Experience: Administrative Assistants & Receptionists: 1

year (Preferred) Customer service: 1 year (Preferred)
Job ID: 481579518
Originally Posted on: 6/17/2025

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