Receptionist Administration FBM

Facility: Father Baker Manor Sub Acute

Shift: Shift 2

Status: Part Time w/Benefits FTE: 0.400000

Bargaining Unit: ACE Associates

Exempt from Overtime: Exempt: No

Work Schedule: Evenings Days with Weekend and Holiday Rotation

Hours:

5:00PM to 9:00PM weeknights and either 9:00AM to 5:00PM or 1:00PM to 9:00PM on Saturday / Sunday

Summary:

Greets, directs and/or provide assistance to patients, family members and visitors entering the facility in a friendly, courteous & professional manner. Answers telephones, routes calls to appropriate staff, takes accurate phone messages and relays messages to staff. Provides basic clerical duties following established procedures as directed by supervisor.

Responsibilities:

EDUCATION

• High School diploma or GED preferred

EXPERIENCE

• Prior customer service and/or receptionist experience preferred

KNOWLEDGE, SKILL AND ABILITY

• Ability to read, write and speak the English language clearly
• Ability to deal tactfully with personnel, residents, visitors and the general public
• Ability to follow written or oral instructions
• Excellent communication skills which may be inclusive of approach, tone of voice, speed of communication, respectfulness and non-verbal communication
• Must have strong telephone skills and etiquette

WORKING CONDITIONS

• Office setting
• Normal heat, light space, and safe working environment; typical of most office jobs
• Long periods of sitting, long periods of talking on phone and/or paging