Receptionist

The Receptionist at Unidos Primary Home Care in Harlingen, TX plays a key role in ensuring a smooth and welcoming experience for visitors, clients, and staff. This position manages the front desk and provides administrative and clerical support to ensure the efficient operation of the office.

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Key Responsibilities:

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- [[Greeting and Communication: ]{jscontroller="VhkxAe" processed="true"}]{jscontroller="fly6D" processed="true"}

- Greet and welcome visitors, clients, and staff in a warm and professional manner, in person or over the phone.

- Answer, screen, and forward incoming phone calls, directing them to the appropriate person or department.

- Provide basic and accurate information about Unidos Primary Home Care's services.

- Maintain polite and professional communication via phone, email, and in person.

- [[Administrative Support: ]{jscontroller="VhkxAe" processed="true"}]{jscontroller="fly6D" processed="true"}

- Handle incoming applicants and assist with the intake process for new clients.

- Review and verify accuracy of forms and documents.

- Maintain patient records and ensure compliance with confidentiality standards.

- Schedule appointments and coordinate the scheduling of field therapists.

- Verify patient insurance eligibility and coverage, and obtain necessary authorizations.

- Manage and review the visit schedule to maintain staff productivity.

- Assist with administrative tasks such as data entry, filing, photocopying, and scanning.

- Receive, sort, and distribute daily mail, deliveries, and packages.

- Maintain the reception area, ensuring it is clean, tidy, and presentable.

- Keep an inventory of office supplies and marketing materials.

- Assist with office functions and event preparation

- [[Other Duties: ]{jscontroller="VhkxAe" processed="true"}]{jscontroller="fly6D" processed="true"}

- May perform other administrative or clerical tasks as assigned by the Office Manager or Executive team.

- Adhere to HIPAA regulations and company policies and procedures.