Receptionist

Description

Job Overview:

As the Receptionist, you will help company operations run smoothly by greeting visitors, answering phone calls and performing general administrative tasks.

Compensation: $20+ per hour, based on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Lobby and Security: Unlock/lock lobby doors and disarm/ arm alarms promptly at 8:00 AM and 5:00 PM.
• Technology: Power on TVs and monitors daily.
• Guest Services: Greet guests warmly, answer inquiries, and direct phone calls professionally.
• Database Maintenance: Update homeowner information in relevant systems, and process payments.
• Reception Area Maintenance: Keep the reception and common areas clean, organized, and well-stocked.
• Mail and Deliveries: Receive, sort, and distribute mail/packages; log checks for payments in the receipt book; deliver returned mail to the Facilities Coordinator.
• Vendor Coordination: Collaborate with shipment vendors to ensure accurate and timely deliveries.
• Events and Meetings: Assist in planning and organizing office events and meetings.

Skills and Qualifications:

• Friendly, outgoing and personable
• Detail oriented
• Able to work as part of a team environment and independently
• Exceptional interpersonal skills
• Outstanding communication skills
• The ability to diffuse tense situations
• Able to identify issues and resolve before problems arise
• Able to work collaboratively and cooperatively
• Superb judgment and decision-making skills
• Able to prioritize and adjust to incoming demands
• Proficient with MS Office suite

Education and Experience:

• High School Diploma or post-secondary education in business or office management is preferred
• HOA and/ or property management experience is a plus

Physical Requirements:

• Able to lift objects weighing up to 30 pounds
• May require prolonged monitor viewing

Work Location: Scottsdale Corporate Office; 9000 E Pima Center Pkwy Suite 300 Scottsdale, AZ 85258

Work Hours: Monday - Friday from 8a - 5p

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.