Front of House Staff

1 year

BKLYN Larder is a celebration of good food. We have been serving our Brooklyn community for over 15 years with a welcoming place to find and enjoy hand-crafted cheeses, Larder made sandwiches and prepared foods, hard-to-find grocery items, and gourmet holiday catering. Our curated selection of unique gift baskets (shipped nationally) and virtual tasting experiences is the best way to send love from afar! We are a small team that works together well and functions with an all-hands-on-deck mentality.

Join Our Team at BKLYN Larder!

Were looking for passionate and outgoing Front-of-House Associates who are excited to connect with customers, share their love of food, and contribute to an energetic and dynamic retail environment. This is an opportunity to be part of a growing business with room to learn, develop, and make an impact!

What Youll Do:

As a Front of House Associate, you are the face of BKLYN Larder. Whether youre helping a regular customer discover a new favorite cheese or setting up a gorgeous food display, youll play a key role in shaping the customer experience.

Youll engage with a diverse range of customersfrom neighborhood locals to weekend foodies and even the occasional celebrityoffering thoughtful recommendations, genuine hospitality, and top-tier service. We want our guests to feel like theyre stepping into the home of a trusted food expert, not just shopping in a store.

Beyond the counter, youll also represent BKLYN Larder at events, on social media, and within the community, sharing our passion for great food.

What Were Looking For:

Were seeking enthusiastic food lovers who thrive in a fast-paced, customer-facing environment. The ideal candidate is:

• A natural people person Warm, friendly, and able to build lasting relationships with customers, purveyors, and team members.
• Passionate about food Especially cheese! Youre eager to learn about artisanal products, pairing suggestions, and food trends.
• An engaging storyteller You dont just sell cheese; you share its history, flavor, and perfect pairing.
• A multitasker who thrives under pressure You can juggle multiple customers, prepare orders, and keep the shop running smoothly.
• Detail-oriented and proactive whether its ensuring the perfect cut of cheese or keeping the store organized, you take pride in your work.
• Experienced in food retail or hospitality you have past experience working in food service, retail, or a similar customer-facing role.
• Comfortable with knives and food styling You enjoy preparing and presenting food beautifully.
• Tech-savvy and organized You can navigate a POS system, process online orders, and handle basic math with ease.
• Flexible and dependable Available to work weekends, evenings, and peak holiday seasons when food lovers come out in full force.

Key Responsibilities:

Customer Experience & Sales

• Create a welcoming, engaging, and memorable experience for every customer.
• Provide expert guidance on cheeses, meats, and specialty provisionsoffering samples and pairing suggestions.
• Take customer orders for sandwiches, prepared foods, and catering with care and accuracy.
• Resolve customer inquiries, order issues, and special requests with professionalism.

Cheese & Specialty Food Handling

• Cut, wrap, and label cheeses and cured meats with precision.
• Maintain the quality and integrity of all cheeses by following proper storage and rotation practices.
• Educate customers on cheese origins, flavors, and ideal pairings.
• Ensure visually appealing and well-stocked cheese and provisions displays.

Food & Merchandising Presentation

• Set up and maintain beautiful and enticing displays of prepared foods, pastries, and specialty items.
• Ensure all food is stocked, labeled, and presented at the highest standards.
• Rotate inventory and inspect for freshness, following food safety best practices.
• Assist in creating seasonal and promotional product displays.

Operations & Register Management

• Operate the POS system for sales, refunds, and exchanges.
• Process online and phone orders efficiently, ensuring accurate fulfillment.
• Receive and stock new deliveries, ensuring proper labeling and organization.
• Maintain accurate pricing and signage for all products.
• Follow cash-handling procedures and ensure register accuracy.

Store Cleanliness & Food Safety

• Maintain a spotless and well-organized store at all times.
• Follow strict food safety and sanitation protocols.
• Regularly clean and sanitize surfaces, equipment, and storage areas.
• Assist with daily and weekly deep-cleaning tasks.

Team Collaboration & Growth

• Work closely with fellow team members to keep operations smooth and efficient.
• Communicate effectively with the kitchen and management about stock levels, customer feedback, and special orders.
• Help host in-store tastings and events to engage with customers and build community.
• Continue learning and developing your knowledge of cheese, food trends, and retail skills.
• Take on additional responsibilities as needed to support the business.

Why Work at BKLYN Larder?

• Be part of a passionate food-loving team in one of Brooklyns best gourmet shops.
• Learn from cheese and food expertsexpand your knowledge of artisanal provisions.
• Opportunities to grow with a dynamic, expanding business.
• Interact with an amazing community of customers who love food as much as you do.
• Competitive pay, a fun work environment, and delicious perks!

Compensation: Hourly ($16.50 - $18.00) plus tips

Estimated Weekly Tips: $150

Benefits & Perks: Paid Time Off

Strong Communication Skills

Relationship Building

Storytelling Ability

Multitasking

Attention to Detail

Proactive Attitude

Experience in Food Retail

Proactive work ethic

Comfort With Food Preparation

Organizational Skills

Flexibility

Dependability

Customer Service Orientation

Problem Solving Skills

Knowledge of food safety practices

Ability to work in a fast paced environment

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