Front of House Staff

2 years

Hey you. Yeah, you.

Do you love making people feel welcome? Does your heart beat faster for oh so flaky pastries and out-of-this-world frozen desserts? Can you froth milk like a wizard and handle a line of hungry New Yorkers without breaking a sweat? Cool. Keep reading.

Were Supermoon Bakehouse, a boundary-pushing, design obsessed, sugar-fueled pastry studio in the Lower East Side. We operate on an ethos of craftsmanship, curiosity, and hospitality - and with some big moves planned for 2025, were growing our crew. Thats where you come in. Were looking for a Front of House All-Star to join our tight knit (and downright delightful) team.

What Youll Do:
As part of our FOH team, youll be the friendly face (and occasionally, the dancing one) that delivers the Supermoon experience from start to finish:

• Take and fulfill orders using Square POS (youll be fast, accurate, and unflappable).
• Prepare espresso-based drinks, teas, and our rotating lineup of signature and seasonal beverages - always to spec.
• Know the ins and outs of our current menu, including ingredients, allergens, and what makes each item extra special.
• Pack and quality-check third-party delivery orders (no one wants a smushed cruffin).
• Scoop gelato like a champion.
• Communicate clearly with both the FOH and BOH team to keep everything flowing smoothly.
• Keep the front of house spotless - that includes behind the counter, the dining area, and the sidewalk runway.
• Uphold all health and safety protocols - were freakishly clean and proud of it.
• Help create a good vibes zone. Hospitality isnt always easy, but we believe in making it fun (for us and for the guests).

What You Bring :

• 2+ years experience in a high-volume bakery, cafe, or restaurant.
• Barista skills that are both efficient and excellent - you know your way around an espresso machine.
• Availability to work evenings (we stay open until 9p) and weekends (yes, were busiest then).
• A strong work ethic and a deep love for doing things well.
• Ability to multitask and stay cool in a fast-paced environment.
• A collaborative mindset and positive attitude - no egos here.
• An eye for detail and a clean-as-you-go approach.
• Able to lift 50+ lbs, stand for long shifts, and do it all with a smile.
• NYCDOH Food Protection Certificate or willingness to obtain one.

Bonus Points If You:

• Tick the aforementioned (and imaginary boxes) above.
• Love good food, weird ideas, and (sometimes) bad music.
• Are the kind of person that naturally goes the extra mile.
• Think hospitality can be just as creative as baking (because it is).

Please reach out with your resume AND an intro paragraph telling us why youre the perfect fit for Supermoon and this position. Seriously, dont skip the intro - we want to know what makes you you .

Supermoon Bakehouse is an equal-opportunity employer committed to building a diverse and inclusive team. If this job excites you but you dont meet every single requirement, we still want to hear from you.

Compensation: Hourly ($13.00) plus tips

Customer Service Skills

Time Management Skills

Attention to Cleanliness and Hygiene

Ability to Work Under Pressure

Teamwork

Adaptability

Creativity in Hospitality

Communication Skills

Problem Solving Skills

Passion for Food and Desserts

Ability to Follow Health and Safety Protocols

Flexibility in scheduling

Positive Energy and Enthusiasm

Ability to Handle Feedback

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