Bilingual Receptionist - Central Office

Primary Purpose:

Under direct supervision, provide effective school/public relations by prompt and courteous handling of all incoming calls, inquiries, and visitors; as well as provide clerical assistance for the efficient operations of the Human Resources department.

Qualifications

Minimum Education/Certification:

High school diploma or equivalent

Bilingual required

Special Knowledge and Skills:

• Effective organization, communication, and interpersonal skills
• Ability to follow verbal and written instructions
• Ability to operate multi-line phone system, personal computer and other office equipment

Experience:

One year clerical experience in office setting

Major Responsibilities and Duties:

Reception and Phones

Receive and direct incoming calls, take reliable messages, and route to appropriate staff

Greet and direct visitors to proper building, office, or person

Assist public and staff by answering or directing inquiries

Assist with mail and deliveries to Central Office

Replenish business cards and information for public and maintain professional appearance of reception area

Update the district phone list and email it out to our district on a monthly basis

Scan Human Talent documents such as new hires, resignations, change of assignments, etc.

Collect all Substitute paperwork

Maintain the district badge system

Recruiting

Register and coordinate travel and supplies for all job fairs

Applicants/Records

Screen volunteer applications

Correspond with volunteer applicants and campuses regarding eligibility status

Assist candidates and administrators with questions regarding TalentEd/School Recruiter

Assist with purging inactive personnel records for electronic media storage

Provide written and verbal verifications of employment

Verification of Employment

Retrieves faxes from outsource companies and / or firms requesting verification of employment

Fulfills request within a 24 hour deadline following all district protocols

Receives requests via phone and fulfills with limited information following district protocols

Other

Assist with the daily operations of the Human Resources office

Provide clerical support for the Human Resources staff

Assist with distributing e-faxes

Maintain confidentiality

All other duties as assigned

Professional Growth & Development:

Attend relevant workshops/seminars for staff development.

Maintain technical training on new software.

Equipment Used :

Standard office equipment (multi-line phones, personal computer, printer, scanner, copier, fax)

Specialty office equipment (badge machine, microfilm reader, postage machine, laminator, shredder)

Working Conditions:

• Work with frequent interruptions, maintain emotional control under stress.
• Occasional lifting and moving of moderate to heavy objects.
• Repetitive hand motions; prolonged use of computer.
• Occasional prolonged and irregular hours

Supervisory Responsibilities:

• None

Wage/Hour Status: Non-Exempt

Pay Grade: 4- Administrative Support

Days: 226

Reports to: Director of Human Talent