Server

1 year

Job Title: Server

Reports To: Management Team

About Us:

• We are a dynamic and supportive team first culture. We pride ourselves on delivering an exceptional experience that reflects our commitment to food and beverage excellence. At Goodhouse we focus on innovative cuisine, impeccable service, and an ambiance that resonates with sophistication. You will also utilize your exceptional level of hospitality when it comes to flexing the floor to either a workspace or a standing room show for our members. We are seeking a highly motivated and experienced Server to join our team and contribute to our continued success.

Job Overview:

• As a Server at Goodhouse, you will play a critical role in delivering an exceptional dining experience that embodies excellence, luxury, and personalized service. You will be the face of our establishment, ensuring each guest feels welcomed, valued, and treated to a memorable culinary journey.

Key Responsibilities (including but not limited to):

• Guest Experience:
• Provide a warm and welcoming atmosphere for all guests.
• Anticipate and respond to guests needs with a focus on creating personalized experiences.
• Communicate menu offerings, including daily specials and wine pairings, with in-depth knowledge and enthusiasm.
• Accurately take orders and relay them to the kitchen, ensuring any dietary restrictions or preferences are noted.
• Present and serve dishes with precision, ensuring each course is delivered seamlessly.
• Offer expert advice on wine pairings and cocktails to enhance the dining experience.

• Service Excellence:
• Maintain a polished, professional appearance and demeanor at all times
• Uphold the restaurants high standards of service, ensuring a flawless and consistent guest experience.
• Manage multiple tables efficiently while maintaining attention to detail and providing exceptional service to each guest.
• Handle any guest complaints or concerns with grace, escalating to management when necessary.

• Team Collaboration:
• Work closely with the kitchen staff, sommeliers, and other servers to ensure smooth service flow.
• Assist in training and mentoring new team members.
• Participate in pre-service meetings to discuss the menu, special events, and any service updates.

• Operations:
• Prepare dining areas for service, including setting tables, polishing glassware, and folding napkins.
• Accurately process payments and manage transactions using the restaurants POS system.
• Maintain cleanliness and organization of service stations and dining areas.
• Adhere to all health and safety regulations, including food handling and sanitation standards.

Qualifications:

• Experience:
• Minimum of 2 years of experience as a server in an upscale-dining or Michelin-starred restaurant.
• Strong knowledge of food, wine, and beverage service.
• Proven track record of providing exceptional guest service.

• Skills:
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a high-pressure, fast-paced environment.
• Strong attention to detail and a commitment to maintaining high standards.
• Proficiency in a second language (e.g., French, Spanish, Italian) is a plus.

• Personal Attributes:
• Passion for food, wine, and hospitality.
• Positive attitude and a team player.
• Ability to remain calm and composed under pressure.
• Professional appearance and conduct.

What We Offer:

• Competitive salary and benefits package
• Opportunity to work in a prestigious environment
• Career growth and development opportunities
• A dynamic and supportive team first culture

How to Apply:

• Interested candidates should submit a resume and a cover letter detailing their experience and passion for hospitality to [ [email protected] ]. Please include Server Position - Goodhouse in the subject line.

Goodhouse is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Hourly ($11.50 - $18.50) plus tips

Estimated Weekly Tips: $500

Benefits & Perks: Dining Discounts

Ability to Design and Develop Innovative Cocktail Menus

Customer Service Orientation

Ability to work in a fast paced environment

Problem Solving Skills

Skill in Overseeing Selection and Procurement of Bar Supplies

Time Management

Strong customer service orientation

Multitasking Ability

Capability to Collaborate With Culinary Teams for Beverage Pairings

Adaptability

Creativity in Drink Presentation

Teamwork

Expertise in Managing Bar Inventory and Operations

Mentorship Skills

Attention to Cleanliness and Organization

Attention to Cleanliness

Skill in Training and Mentoring Staff

Knowledge of health and safety standards

Teamwork and Collaboration With Front of House and Culinary Staff

Culinary Knowledge

Ability to Conduct Quality Checks on Beverages

Sales Skills (for Upselling Wine and Cocktails)

Problem Solving Skills for Guest Concerns

Cultural Awareness (Due to Diverse Clientele)

Capability to Respond to Guest Feedback Effectively

Stress Management

Adaptability to Changing Situations

Interpersonal Skills

Knowledge of Industry Trends and New Products

Commitment to Continuous Improvement

Time Management Skills During Peak Hours

Skill in Maintaining a Clean and Organized Bar Area

Knowledge of Health and Safety Regulations

Ability to Manage Beverage Costs and Minimize Waste

Ability to Build Rapport With Diverse Guests

Skill in Troubleshooting Bar Equipment

Attention to Trends in the Beverage Industry

Ability to Create a Positive Work Environment

Ability to Manage Inventory Effectively

Skill in Customizing Cocktails Based on Guest Preferences

Leadership Potential in Guiding Junior Staff

Ability to Enhance Overall Dining Experiences

Commitment to Continuous Learning in Mixology

Skill in Fostering Creativity Among Bar Staff

Ability to Create a Welcoming Atmosphere

Read more