Server

Chama Mama - Upper West Side
New York, New York
Full Time

Email Address

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Required Years of Experience

2 years

Job Details

About Chama Mama

Chama mama is a collection of cozy family restaurants that pays tribute to the Georgian culture and way of life. Our menu is reflective of the diverse influences that have shaped the Georgian nation and is informed by the home-made traditions of an authentically artisanal culture. We proudly subscribe to that most quintessential Georgian proverb: "a guest is a gift from God" and view hospitality as a vocation - not as an industry. We aim to surprise and delight, to connect and enlighten. After all, it's the Georgian way.

General Overview:

Servers are responsible for providing warm hospitality and knowledgeable service to all guests. Servers serve consistently excellent beverages and food to guests, following all standard operating procedures and steps of service. They will work to provide impeccable hospitality to each of our guests, working specifically with each individuals needs to curate the best experience possible.

General Duties & Responsibilities

Greet customers immediately with a smile and present beverage menus.
Make recommendations and answer all menu inquiries.
Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them.
Prepare and serve alcoholic and non-alcoholic beverages in accordance with standard recipes.
Process transactions using the POS system; Prepare checks for guests and process payments.
Maintain proper loss prevention standards including cash handling procedures, tip handling, cash deposits, cash sales.
Maintain organization and aesthetic appeal of dining areas, bar counter and displays.
Complete closing side work checklist for shift daily, including cleaning the bar and dining areas.
Maintain sanitation to Department of Health standards; keep work areas clean and organized.
Monitor inventory and restock bar inventory as needed; inform Management of any product or supply needs.
Update knowledge and skills continually by participating in staff training opportunities.

Qualifications

Ability to reach, bend, stoop and frequently lift up to 50 lbs.
Fluent in written and spoken English.
Proficient in order management and timing.
Familiar with industry best practices.
Flexible work schedule, including nights, weekends, and holidays.
Ability to perform and thrive in fast-paced environment.
The ability to work independently or as part of a team.
High school diploma or GED preferred
TIPS Certification preferred
Minimum 2+ years experience as a server of similar caliber concept

Chama Mama is an equal opportunity employer. We embrace diversity and are committed to providing equal employment opportunities to all qualified applicants, regardless of race, national origin, age, sex, religion, disability, marital status, veteran status, or any other protected status under local, state, or federal law. This policy extends to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.

Compensation Details

Compensation: Hourly ($11.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits, Dining Discounts

Required Skills

Customer Service

Strong Communication Skills

Customer Service Skills

Customer Service Orientation

Wine Service

POS Systems

Time Management Skills

Communication Skills