Receptionist

Receptionist

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

We are seeking an organized, empathetic, and caring individual that will put quality client interaction above all else. This position will work directly with the public, in person and on the phone to exceed our patrons expectations. The most qualified candidates will have strong customer service experience, excellent communication skills and a servants heart.

Compensation: $50,000+ per year

Job Type: Full-Time - Monday through Friday 8am to 5pm EST

Location: Fairfax Memorial Park located in Fairfax, Virginia.

MUST HAVE STRONG CUSTOMER SERVICE SKILLS TO PROVIDE PREMIER FAMILY EXPERIENCES

Qualifications:

• High School Diploma or equivalent.

• 2+ years of administrative or accounting experience.

• High degree of overall computer proficiency.

• High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) & Google Docs.

• Proficiency with multi-line phone systems and general office equipment; and

• Working knowledge of basic accounting principles

Job Duties:

• Answers telephone and give information to callers or routes calls to the appropriate person and places outgoing calls for the business.

• Greets and escorts all visitors and their guests.

• Schedules appointments for the business.

• Composes and types of correspondence as needed.

• Compiles and reports on statistical data as required by the business or Managing Partner.

• Inputs data into CFSS system accurately, completely, and timely.

• Assists client families with processing necessary paperwork and scheduling appointments.

• Receives and records payments from client families.

• Updates and maintains files and related systems for the business.

• Serves as business timekeeper and maintains local employee files.

• Coordinates and maintains office supplies and equipment.

• Serves as a backup in other administrative functions as needs dictate; and

• Other duties as assigned.

Benefits:

• 401(k)

• Dental insurance

• Employee assistance program

• Employee discount

• Flexible spending account

• Health insurance

• Health savings account

• Paid time off

• Vision insurance