Service Manager

2 years

Cotogna is the quintessential neighborhood spot featuring seasonally and daily changing Italian cuisine with house-made pasta, spit-roasted and grilled meat, wood-oven pizza, local seafood, and produce coming from the restaurants own farm . In keeping with Chef Michael Tusks cuisine, Cotogna showcases the best of Italian viticulture with an emphasis on organic, small scale wines true to their terroir.

WHO YOU ARE:

A motivated, organized, charismatic individual. You are passionate about food and beverage, people and hospitality. A quick thinker who possesses the ability to simultaneously be creative and organized. Inherently hospitable, infinitely curious and KIND. You strike up a conversation with anyone, perform well under pressure and have an insatiable desire to learn. You want the opportunity to make your mark and contribute!

The Cotogna Service Manager oversee the restaurant floor and ensures the flow and ease of service. This position is a leader and mentor for the all FOH staff. Duties include but are not limitied to:

• Supervision of FOH staff, guiding and mentoring as needed
• Oversight of guest reservations
• Working with host team to ensure proper pacing of seating and order placement
• Directing areas of focus to the service team and coordinating breaks
• Assisting service team when necessary
• Check-ins with all guests and oversight of guest feedback

POSITION REQUIREMENTS, KNOWLEDGE, AND ABILITIES

• At least 2-3 years experience as a successful supervisor or manager
• Previous restaurant experience required
• Knowledge and previous experience with Italian food and wine highly preferred but not required
• Strong communication skills and advanced computer and POS literacy
• Extensive experience training staff
• Ability to comply with companys health and safety standards

WHAT WE OFFER YOU:

• Competitive compensation
• 100% paid Medical, Dental, and Vision, 401K with up to 4% match
• Deep retail-cost wine discounts, Cotogna Farmers Market & restaurant dining discount
• Sponsorship of continuing education classes in food and beverage

We are an Equal Opportunity Employer committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics .

Compensation: Salary ($90,000.00 - $100,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Wine Service

Leadership

Supervision of Staff

Conflict Resolution

Mentoring

Teamwork

Customer Service

Guest Reservations

Fine Dining Service

Proper Pacing of Seatings

Attention to Detail

High Volume Service

Order Placement

Interpersonal Skills

Food Safety Knowledge

Organizational Skills

Communication Skills

Ability to Work Under Pressure

POS Systems

Desire for Continuous Learning

Computer Literacy

Knowledge of Italian Cuisine

Team Development

experience in the hospitality industry

POS system experience

Staff Management of up to 20

Training Staff

Scheduling

Compliance With Health and Safety Standards

Italian Food Knowledge

Wine Knowledge

Problem Solving

Team Leadership

Adaptability

Time Management

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