Maitre D

Required Years of Experience

2 years

Job Details North Fork Table & Inn is a well-loved spot on the East End, known for showcasing the best of Long Islands farms, vineyards, and waters. The restaurant is located in a historic countryside home in Southold, Long Island. Were seeking a friendly and experienced Maitre D to join our team!

As a part of John Fraser Restaurants, we are committed to excellence and offering jobs that create opportunity for an exciting & rewarding career in the hospitality industry under the guidance of some of the best in the business.

Responsibilities include but are not limited to:

• Maintain communication between the reservations, host team, the kitchen and the rest of the dining room.
• Welcoming and seating guests accurately and professionally
• Coordinating effective flow of guests and staff for a variety of events and high-volume services.
• Provide engaged, friendly, and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling.
• Ensure clear communication with guests always making genuine connections.
• Communicating effectively with management and dining room teams on guest updates, special occasions, allergies, table status, VIPs, etc.
• Estimating wait times for guests and maintaining the guest wait list.
• Orchestrate strategic seating plans.
• Understand tables configuration and optimization.
• Managing coat check in a clean and organized fashion.
• Identify guests in relations to their needs, regularity, and time of dining, food and drink choice, seat preference etc.
• Review all names in reservations and ensure special occasions (birthday, anniversary, etc.) are acknowledged and the allergies are flagged.
• Complete tasks in other FOH roles when needed to contribute to a positive guest experience.
• Perform any other duties as assigned by Management.

Required skills:

• At least 2 years of Maitre D experience in a fine dining setting, fast paced restaurant
• Displays a pleasant and cheerful disposition
• Able to communicate professionally and effectively with both guests and staff
• Working knowledge of Resy or OpenTable.
• Available to work weekends, and holidays if necessary
• Must be able to stand and or walk for long periods of time without sitting

To learn more about our company, please visit:

John Fraser Restaurants is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. Compensation Details

Compensation: Hourly ($25.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

Customer Service Skills

Teamwork

Communication Skills

Organizational Skills

Problem Solving Skills

Attention to Detail

Time Management

Ability to Work Under Pressure

Interpersonal Skills

Adaptability

Leadership Skills

Conflict Resolution skills

Multitasking Abilities

Empathy

Cultural Awareness

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