Host

2 years

ZZ's Club is hiring an enthusiastic Host/Hostess for our new location!

A private membership club that originated in Miami, ZZ's Club is an exclusive, modern social space designed for those individuals who appreciate the highest caliber of culinary, hospitality and entertainment. We are a home away from home for our members, a distinguished clientele that expects precise execution and exquisite attention to detail.

As a valuable addition to our team, you must ensure that guests have a pleasant and memorable experience.

RESPONSIBILITIES:

• Greets and seats guests, presents menus to guests, informs them of special catch and soups.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at the host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Performs other duties as directed.

REQUIREMENTS:

• Experience in a high volume, upscale restaurant preferred but not required
• Previous customer service experience strongly preferred
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
• Proficient or ability to learn computer skills including POS systems, OpenTable, Word and Excel.
• Positive and enthusiastic attitude

BENEFITS:

• Competitive Salary
• Medical/Dental/Vision Insurance with Company subsidy
• Growth Opportunities
• Progressive Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Generous Dining Allowance
• Unlimited Referral Program
• TransitChek Discount

Equal Employment Opportunity

RH Hospitality considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. RH Hospitality is an equal opportunity employer.

Compensation: Hourly ($20.00 - $24.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts

Customer Service

Ability to Stand and Walk for 8 Hours

high volume restaurant experience

Communication Skills

Time Management

Problem Solving Skills

Computer Skills Including POS Systems, OpenTable, Word, and Excel

Communication

Adaptability

Ability to Stand/Walk for 8 Hours

Multitasking

Ability to work in a fast paced environment

Positive Attitude

Culinary Knowledge

Interpersonal Skills

Computer Skills (POS Systems, Open Table, Word, Excel)

Physical Stamina

Ability to Work Under Pressure

Ability to lift up to 30 lbs

Conflict Resolution

Organizational Skills

Professionalism

Positive and Enthusiastic Attitude

Enthusiasm

Guest Relations

multi tasking

Sales Skills

Attention to Detail

Flexibility

Computer Skills

POS Systems

Open Table

Microsoft Word

Microsoft Excel

Teamwork

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