Bartender

0-1 years

Burning Bush Brewery LLC

POSITION DESCRIPTION

Title: Bartender
Position: Part Time - 1-3 shifts a week. Or full-time 4-5 shifts a week is also possible. Need weekday and weekend availability
Location : 4014 N. Rockwell St. Chicago, IL 60618
Pay: $12.62 per hour plus tips

Application: Email cover letter and resume to [email protected]

BURNING BUSH BREWERY OVERVIEW : Burning Bush Brewery is a 7 BBL brewpub in the North Center neighborhood in Chicago, IL. Our mission statement: offer high-quality craft beer, generous hospitality, and serve the greater community. We will live out our mission by: donating a portion of our proceeds to nonprofits, organizing community service activities and partnering with nonprofits to host fundraisers, special events and more.

In addition to offering great craft beer we serve wine on tap, cider, non-alcoholic beverages and a variety of snacks. Patrons are welcome to bring food or get food delivered. We occasionally have food trucks and food pop-ups for patrons.

POSITION SUMMARY : Take orders, serve alcoholic, non-alcoholic beverages and food to guests courteously, enthusiastically, and efficiently according to established service standards and specifications. Maintain stock/supplies and cleanliness of serving areas and equipment. Adhere to safety practices and procedures.

ESSENTIAL FUNCTIONS: (Including but not limited to)
Preparation

• Stock glassware, snacks, sodas, canned beer etc
• Ensure menus are updated and available.
• Inspect cleanliness and condition of bar and service areas; rectify any deficiencies.
• Assist with daily/weekly/monthly inventories.
• Follow the maintenance program, sidework and cleaning schedule.
• Report any damages, maintenance problems or safety hazards to the supervisor.

Beverage Service

• Greet guests and take their orders.
• Replenish supplies in the bar area throughout shift including ice, snacks, etc.
• Monitor and maintain cleanliness, sanitation and organization of bar top, tables and service areas.
• Clean/bus bar top, tap room tables and patio as guests depart.
• Clean all dishes - glassware/plates/utensils in dishwasher/sink.
• Properly input orders into POS system.
• Close all guest checks in the POS system immediately upon payment.
• Clearly communicate last call at designated closing time to guests.
• Handle all wares carefully to prevent breakage and loss.
• Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
• Coordinate and assist other bartenders to ensure smooth and efficient service to guests.

Customer Service:

• Anticipate guest needs, respond promptly and acknowledge guests even when busy.
• Maintain positive guest relations with a friendly and welcoming attitude.
• Handle guest complaints following company procedures ensuring guest satisfaction and inform manager.
• Answer telephone using correct greeting and telephone etiquette.
• Present guest tabs and process payments.
• Extend courteous departures when guests leave.

Required Knowledge Base:

• Characteristics of Burning Bush craft beer and all other beverages/snacks we offer.
• Designated glassware for each drink.
• Room capacity, hours of operation, menus, prices and dress code.
• Correct maintenance and use of equipment, using only as intended.
• Maintain complete knowledge of, and strictly abide by, state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk drivers.
• Maintain complete knowledge of, and comply with, all company policies and service procedures.
• Adhere to all Health Department, sanitation, and safety regulations required by state of Illinois.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential function from the list above satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL PHYSICAL REQUIREMENTS:

The physical requirements listed are representative of those that must be met by an employee to successfully perform the essential functions and key responsibilities of this position. Work conditions in certain areas of the bar/brewery can be hot, cold, wet, slippery and/or noisy. Frequent walking, including climbing up and down stairs are required. Ability to sit, stand, walk, climb stairs, bend, lift, twist, kneel, crouch, crawl, pull, push, carry, grasp, reach and stoop as needed, sometimes for extended periods, and to occasionally lift and carry heavy items up to 40+ pounds (may be aided).

REQUIRED COMPETENCIES:

Ability to:

• Maintain a positive, friendly and hospitable attitude toward guests and other staff.
• Work cohesively with co-workers as part of a team.
• Maintain health and safety standards.
• Serve at an occasional beer fest as needed
• Be flexible and ability to adapt to a sudden change
• Focus on details: Be well organized, maintain concentration and think clearly when preparing drinks and providing service to guests within any given period of time.
• Exercise good judgment in determining potentially intoxicated and/or underaged guests.
• Maintain good coordination while preparing and serving orders quickly.
• Perform job functions with minimal supervision.
• Provide legible written communication.
• Compute basic mathematical calculations and cash handling experience.
• Be 21+ years of age

Compensation: Hourly ($12.62) plus tips

Customer Service Skills

Teamwork

Attention to Detail

Adaptability

Problem Solving Skills

Time Management

Communication Skills

Organizational Skills

Multitasking Ability

Physical Stamina

Safety Awareness

Conflict Resolution skills

Interpersonal Skills

Initiative

Judgment and Decision making

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