Front Desk at Academie Duello

Front Desk Clerk at Academie Duello (Vancouver)
Compensation: $18 / hour
Employment type: part-time
Hours: Sat 10:30-6:30pm

Academie Duello is hiring a front desk clerk for their customer service desk and retail store.

Part of a global community promoting the martial arts of medieval and renaissance Europe, Academie Duello is the largest and most successful HEMA (Historical European Martial Arts) school in the world. We offer classes in the martial arts of swordplay and archery, as well as axe-throwing/archery/swordplay adventures for teams, groups, and individuals. We also run our award-winning spring and summer Knight Camp, for kids. For further information visit our website at: www.learnswordplay.com

Our work environment is very fun, bustling and active, requiring individuals to shift between activities and be enthusiastic, proactive, and efficient multi-tasking team members. Strong and insightful communication skills, a detail-oriented work ethic, and consistent follow-through on tasks and projects are a must, including care for appearance and comportment.

SUMMARY OF JOB DUTIES
Front Desk & Member Services
- create an inviting environment at the front desk for customers and members
- sign-up new customers and existing members for programs, courses, classes, and events
- respond to, execute, and manage phone and email inquiries and requests
- sell items from our store, performing daily sales and cash out/batching procedures
- liaise between instructors, students and management
- maintain front admin filing system, including student materials

Store Maintenance
- restock and price store items
- keep store tidy and attractively arranged
- clean store and stock with dusting, sweeping, and wiping

Front Desk Maintenance
- keep the front organized, uncluttered, and clean with regular housekeeping
- take out the recycling and garbage

Misc
- help with other projects, housekeeping, events and party coordination, as needed

SKILL REQUIREMENTS
Must be experienced or skilled at the following:
- office or administrative experience
- retail or customer service experience
- Google Suite
- strong communication skills
- be available for Sat 10:30-6:30pm
- a detail-oriented and fast paced work environment; must be able to shift between activities and stay on top of to do lists
- be polite, friendly, calm, and helpful

Please send a cover letter with your up-to-date resume . Applications without a cover letter will not be considered. No phone enquiries please.

We look forward to meeting and having you join our team!