Concierge Jobs in Banning, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Redlands, CA (18 miles from Banning, CA)
- 1 day ago
- Redlands, CA (18 miles from Banning, CA)
- 1 day ago
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical...
Title: Guest Services Associate/Front Desk Agent. WorldMark Palm Springs Resort
- Palm Springs, CA (14 miles from Banning, CA)
- 6 days ago
- Palm Springs, CA (14 miles from Banning, CA)
- 6 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Guest Services Associate/Front Desk Agent. WorldMark Palm Springs Resort
- Palm Springs, CA (14 miles from Banning, CA)
- 7 days ago
- Palm Springs, CA (14 miles from Banning, CA)
- 7 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Highland, CA (23 miles from Banning, CA)
- 10 days ago
- Highland, CA (23 miles from Banning, CA)
- 10 days ago
Initiates and connects in-person and by phone with VIP guests to ensure all reservations for exclusive amenities are executed with highest level of guest service and sense of urgency....
- Highland, CA (23 miles from Banning, CA)
- 27 days ago
- Highland, CA (23 miles from Banning, CA)
- 27 days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities. 2....
Title: Guest Services Associate/ Front Desk Agent. WorldMark Cathedral City Resort
- Palm Springs, CA (14 miles from Banning, CA)
- 30+ days ago
- Palm Springs, CA (14 miles from Banning, CA)
- 30+ days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Palm Springs, CA (14 miles from Banning, CA)
- 30+ days ago
- Palm Springs, CA (14 miles from Banning, CA)
- 30+ days ago
Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities....
- Big Bear Lake, CA (23 miles from Banning, CA)
- 30+ days ago
- Big Bear Lake, CA (23 miles from Banning, CA)
- 30+ days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
- Highland, CA (23 miles from Banning, CA)
- 60+ days ago
- Highland, CA (23 miles from Banning, CA)
- 60+ days ago
Liaison to Player Development, Guest Services, Food and Beverage, and Public Safety to ensure prompt service. 9....
- Highland, CA (23 miles from Banning, CA)
- 90+ days ago
- Highland, CA (23 miles from Banning, CA)
- 90+ days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities....
Demographic Data for Banning, CA
Moving to Banning, CA? Find some basic demographic data about Banning, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Banning, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Banning, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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