Concierge Jobs in California
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Position Summary We are seeking an enthusiastic, dedicated, and personable Loyalty Concierge to join our team and directly engage with our key club members, providing them with elevated, personalized...
Guest Services Associate I - Part Time - The Donatello Resort
- San Francisco, CA
- 12 hours ago
- San Francisco, CA
- 12 hours ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
Years of Related Work Experience: Minimum: 2 years of front of the house or guest service-related experience....
The concierge will welcome guests and greet visitors to the community....
Customer Experience Concierge / Inside Sales -US Based Remote
- San Jose, CA
- 20 hours ago
- San Jose, CA
- 20 hours ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services....
Remote WorkCustomer Experience Representative Job Employer Name:SpiderID: 13869483 Location: San Jose, CaliforniaDate Posted: 10/23/2024 Wage: $70000 - $75000 per yearCategory: Manufacturing Job Code:...
Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through excellent customer service....
About the role Operating from the Residential Lobby at Four Seasons Private Residences Los Angeles, the Residential Concierge responds to a wide variety of homeowner requests by accurately assessing...
About the role Operating from the Residential Lobby at Four Seasons Private Residences Los Angeles, the Residential Concierge responds to a wide variety of homeowner requests by accurately assessing...
We are looking to meet people who agree that the Concierge is one of the most important components in our operation....
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities. 2....
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner....
Job Responsibilities Maintain a personal demeanor that is friendly, cheerful and courteous at all times. Greet guests by name. Ensure that all guests feel welcomed to the property....
Able to make decisions and is solution oriented Strong client/guest service skills Excellent writing, speaking, and organizational skills Ability to remain calm under pressure....
Is this job for you? Le service a la clientele est lune de vos priorites? Avez-vous une excellente attention aux details? Brick cherche a elargir son equipe du service. Nous avons besoin de...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in California
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Inside Sales
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Complaint Resolution
- Wellness
- Reimbursement
- Energetic
- Reception
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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