Reservation Clerk Jobs in California
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts....
Reservation Sales Agent (PM) (FT) ("Agente de Ventas de Reservas")
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
Job Details Level : Entry Job Location : Catamaran - San Diego, CA Position Type : Full Time Salary Range : $22.20 Hourly Job Shift : Evening Job Category : Sales - Non Management Description...
Hospitality Specialist (Shift: M-F 11:30am-8:30pm)
- Los Angeles, CA
- 9 days ago
- Los Angeles, CA
- 9 days ago
miscellaneous requests and flex services Utilize various software and event planning programs to meet tasks Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
management are essential, as you'll be responsible for staying on top of pending cleanups and setups Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Singer-Songwriter Looking For Booking Agent!
- Los Angeles, CA
- 15 days ago
- Los Angeles, CA
- 15 days ago
singer-songwriter looking for booking agent! (Hollywood) image 1 of 3 compensation: tbd Hi! I'm a singer-songwriter releasing an album on May 9th and I'm looking to promote it through...
Hospitality Specialist / Barista - Audi/VW Marin
- San Rafael, CA
- 15 days ago
- San Rafael, CA
- 15 days ago
indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry...
management are essential, as you'll be responsible for staying on top of pending cleanups and setups Qualifications & Requirements High School Diploma or GED Minimum of 1-year work experience, client service-oriented...
Welcomes and acknowledges all guests according to company standards; anticipates and addresses guests service needs; and thanks guests with genuine appreciation....
hour Job Type Full-time, Part-time Description As our Guest Services Coordinator, you will cover routine office/clerical responsibilities for one of our resorts....
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation....
The Reservations Agent provides Best in Class guest service through attentive and efficient room sales bookings/updates, while maximizing room revenue and occupancy....
Previous experience in a client service-oriented field. Willingness and ability to learn new skills. Minimum 6 months of customer service, hospitality, or housekeeping experience....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in California
Required or preferred licenses and certifications for Reservation Clerk positions.
Highest Education Level
Reservation Clerks in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Front of House
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Catering
- Switchboard Operation
- Courteous
- Long-Term Disability
- Quality Control Inspection
- Wellness
- Complaint Resolution
- Cashier Skills
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Background Checks
- High School Diploma
- Customer Relations
- Retail
- Microsoft Outlook
- Telephone Skills
- Typing
- Auditing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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