Concierge Jobs in Cerritos, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Concierge, Centurion Lounge LAX
- Los Angeles, CA (12 miles from Cerritos, CA)
- 8 hours ago
- Los Angeles, CA (12 miles from Cerritos, CA)
- 8 hours ago
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members....
Customer Experience Representative - Alamo LAX Airport
- Los Angeles, CA (12 miles from Cerritos, CA)
- 23 hours ago
- Los Angeles, CA (12 miles from Cerritos, CA)
- 23 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Hermosa Beach, CA (18 miles from Cerritos, CA)
- 23 hours ago
- Hermosa Beach, CA (18 miles from Cerritos, CA)
- 23 hours ago
Job ID 2025-230603 JOB OVERVIEW The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living....
- Newport Beach, CA (23 miles from Cerritos, CA)
- 1 day ago
- Newport Beach, CA (23 miles from Cerritos, CA)
- 1 day ago
Collaborate with other departments to integrate technology into various guest services and amenities, such as smart room features....
Beauty Concierge - Tustin Marketplace Rack
- Tustin, CA (17 miles from Cerritos, CA)
- 1 day ago
- Tustin, CA (17 miles from Cerritos, CA)
- 1 day ago
Job Description The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
- Irvine, CA (20 miles from Cerritos, CA)
- 1 day ago
- Irvine, CA (20 miles from Cerritos, CA)
- 1 day ago
Position Summary The Membership Concierge III delivers the highest quality customer service to all members and guests....
Customer Experience Representative - National LAX Airport
- Inglewood, CA (17 miles from Cerritos, CA)
- 2 days ago
- Inglewood, CA (17 miles from Cerritos, CA)
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Seal Beach, CA (7 miles from Cerritos, CA)
- 2 days ago
- Seal Beach, CA (7 miles from Cerritos, CA)
- 2 days ago
Concierge Department:Administration Location:Seal Beach, CA Positions: Concierge Friday & Saturday (9:00am-2:00pm) Pay Range: $16.50-$18.00 Ivy Park at Seal Beach is a premier senior living community...
- Los Angeles, CA (12 miles from Cerritos, CA)
- 2 days ago
- Los Angeles, CA (12 miles from Cerritos, CA)
- 2 days ago
un CONCIERGE SWING/GRAVEYARD (KOREATOWN) All American Protective Services, Inc....
- Cypress, CA (4 miles from Cerritos, CA)
- 2 days ago
- Cypress, CA (4 miles from Cerritos, CA)
- 2 days ago
Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
- Alhambra, CA (15 miles from Cerritos, CA)
- 2 days ago
- Alhambra, CA (15 miles from Cerritos, CA)
- 2 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Customer Experience Representative
- Irwindale, CA (21 miles from Cerritos, CA)
- 2 days ago
- Irwindale, CA (21 miles from Cerritos, CA)
- 2 days ago
Summary The Customer Experience Representative serves as a key advocate for Athens Services, reflecting our commitment to exceptional customer care and sustainable community solutions. Reporting...
Customer Experience Representative - National LAX Airport
- Los Angeles, CA (12 miles from Cerritos, CA)
- 4 days ago
- Los Angeles, CA (12 miles from Cerritos, CA)
- 4 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Concierge PLANTA Cocina Marina Del Rey
- Marina del Rey, CA (22 miles from Cerritos, CA)
- 5 days ago
- Marina del Rey, CA (22 miles from Cerritos, CA)
- 5 days ago
CONCIERGE Reporting to the Restaurant Leader, the Concierge ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell....
Bilingual Concierge Advocate - (Korean, Mandarin, Cantonese, Vietnamese)
- Long Beach, CA (10 miles from Cerritos, CA)
- 8 days ago
- Long Beach, CA (10 miles from Cerritos, CA)
- 8 days ago
Assist the team leads, the Concierge and Associate Concierge, in managing their membership as a book of business....
Demographic Data for Cerritos, CA
Moving to Cerritos, CA? Find some basic demographic data about Cerritos, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Cerritos, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Cerritos, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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