Concierge Jobs in Fontana, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Hesperia, CA (24 miles from Fontana, CA)
- 2 days ago
- Hesperia, CA (24 miles from Fontana, CA)
- 2 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Customer Experience Concierge / Inside Sales -US Based Remote
- Riverside, CA (7 miles from Fontana, CA)
- 5 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 5 days ago
Customer Experience Concierge / Inside Sales (Remote)** Anywhere Real Estate Inc. is the nation's leading and most integrated provider of residential real estate services....
Remote Work- Highland, CA (15 miles from Fontana, CA)
- 6 days ago
- Highland, CA (15 miles from Fontana, CA)
- 6 days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities. 2....
- Highland, CA (15 miles from Fontana, CA)
- 21 days ago
- Highland, CA (15 miles from Fontana, CA)
- 21 days ago
Job Description POSITION OVERVIEW Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects...
- Claremont, CA (16 miles from Fontana, CA)
- 30+ days ago
- Claremont, CA (16 miles from Fontana, CA)
- 30+ days ago
Concierge Department:Administration Location:Claremont, CA URGENT!!...
- Corona, CA (16 miles from Fontana, CA)
- 45+ days ago
- Corona, CA (16 miles from Fontana, CA)
- 45+ days ago
About the concierge position at Hensley at Corona Pointe: Were looking for a talented concierge who will be responsible for providing a comfortable atmosphere and stress-free environment to residents...
- Highland, CA (15 miles from Fontana, CA)
- 45+ days ago
- Highland, CA (15 miles from Fontana, CA)
- 45+ days ago
Liaison to Player Development, Guest Services, Food and Beverage, and Public Safety to ensure prompt service. 9....
- Redlands, CA (17 miles from Fontana, CA)
- 45+ days ago
- Redlands, CA (17 miles from Fontana, CA)
- 45+ days ago
87074 COLOR & CURL CONCIERGE Redlands, CA, United States JOB DESCRIPTION Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our...
- Highland, CA (15 miles from Fontana, CA)
- 60+ days ago
- Highland, CA (15 miles from Fontana, CA)
- 60+ days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities....
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Fontana, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Genetics
- People Oriented
- Acting
- Fitness
- Music
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Writing Skills
- Verbal Communication
- Events
- Flexibility
- Interpersonal Skills
- Data Entry
- English
- Regulations
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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