Concierge Jobs in Glen Ellen, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Bellperson - Guest Relations/Concierge
- Forestville, CA (22 miles from Glen Ellen, CA)
- 1 day ago
- Forestville, CA (22 miles from Glen Ellen, CA)
- 1 day ago
service environment Qualifications : Excellent customer service and hospitality skills Excellent oral & written communication skills, attention to detail Basic knowledge of electronic communication...
Spa Alila - Concierge - On-Call
- Napa, CA (16 miles from Glen Ellen, CA)
- 1 day ago
- Napa, CA (16 miles from Glen Ellen, CA)
- 1 day ago
Concierges are responsible for answering questions, giving direction and making detailed reservations or recommendations....
- Saint Helena, CA (13 miles from Glen Ellen, CA)
- 5 days ago
- Saint Helena, CA (13 miles from Glen Ellen, CA)
- 5 days ago
Position Summary We are seeking an enthusiastic, dedicated, and personable Loyalty Concierge to join our team and directly engage with our key club members, providing them with elevated, personalized...
- Oakville, CA (7 miles from Glen Ellen, CA)
- 6 days ago
- Oakville, CA (7 miles from Glen Ellen, CA)
- 6 days ago
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
Title: Front Desk Agent/Guest Services Associate. Part-Time. WorldMark Windsor Resort
- Windsor, CA (19 miles from Glen Ellen, CA)
- 13 days ago
- Windsor, CA (19 miles from Glen Ellen, CA)
- 13 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Seasonal Concierge Associate - Etude
- Napa, CA (16 miles from Glen Ellen, CA)
- 13 days ago
- Napa, CA (16 miles from Glen Ellen, CA)
- 13 days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
Front Desk Agent/Guest Services Associate. Part-Time. WorldMark Windsor Resort
- Windsor, CA (19 miles from Glen Ellen, CA)
- 15 days ago
- Windsor, CA (19 miles from Glen Ellen, CA)
- 15 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Saint Helena, CA (13 miles from Glen Ellen, CA)
- 17 days ago
- Saint Helena, CA (13 miles from Glen Ellen, CA)
- 17 days ago
The concierge will enter appropriate guest information into the reservation system. Must be available weekends....
- Napa, CA (16 miles from Glen Ellen, CA)
- 21 days ago
- Napa, CA (16 miles from Glen Ellen, CA)
- 21 days ago
Overview Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others?...
Seasonal Concierge (Paraduxx Winery)
- Napa, CA (16 miles from Glen Ellen, CA)
- 30+ days ago
- Napa, CA (16 miles from Glen Ellen, CA)
- 30+ days ago
This position must have exceptional communication and guest services skills, being gracious, focused, and highly organized, which contributes to the overall success of our hospitality programming....
Seasonal Tasting Room Concierge - Sterling
- Calistoga, CA (17 miles from Glen Ellen, CA)
- 30+ days ago
- Calistoga, CA (17 miles from Glen Ellen, CA)
- 30+ days ago
Responsibilities Courteously greets visitors, providing an exceptional first impression....
- Napa, CA (16 miles from Glen Ellen, CA)
- 30+ days ago
- Napa, CA (16 miles from Glen Ellen, CA)
- 30+ days ago
Provides back-up support to the Guest Service Department as required....
Demographic Data for Glen Ellen, CA
Moving to Glen Ellen, CA? Find some basic demographic data about Glen Ellen, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Glen Ellen, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Glen Ellen, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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