Concierge Jobs in Laguna Hills, CA

A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.

Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.

1-15 of 26 Jobs

Customer Experience Representative

  • Costa Mesa, CA (11 miles from Laguna Hills, CA)
  • 13 hours ago
  • Costa Mesa, CA (11 miles from Laguna Hills, CA)
  • 13 hours ago

Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you. What’s in it for you! •...

Concierge Club Level

  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 14 hours ago
  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 14 hours ago

Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....

Concierge

  • La Palma, CA (24 miles from Laguna Hills, CA)
  • 1 day ago
  • La Palma, CA (24 miles from Laguna Hills, CA)
  • 1 day ago

Concierge Department:Administration Location:La Palma, CA Positions: Concierge (Part-time ) Pay Range: $16.00-$17.00 per hour....

Concierge - IP at Laguna Woods

  • Laguna Woods, CA
  • 1 day ago
  • Laguna Woods, CA
  • 1 day ago

Concierge - IP at Laguna Woods Department:Administration Location:Laguna Woods, CA Positions: Concierge - Full-Time Sunday-Wednesday; 2pm-10pm Pay Range: $17.00 - $18.25 per hour Ivy Park at Laguna...

Guest Service Specialist

  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 4 days ago
  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 4 days ago

We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....

Membership Concierge (Closing Shifts)

  • Irvine, CA (9 miles from Laguna Hills, CA)
  • 6 days ago
  • Irvine, CA (9 miles from Laguna Hills, CA)
  • 6 days ago

Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....

Concierge / Resident Services Coordinator

  • Newport Beach, CA (5 miles from Laguna Hills, CA)
  • 10 days ago
  • Newport Beach, CA (5 miles from Laguna Hills, CA)
  • 10 days ago

OPPORTUNITY: CONCIERGE / RESIDENT SERVICES COORDINATOR MENLO PARK, CA Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 508-unit community, Jasper Towers...

Concierge

  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 10 days ago
  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 10 days ago

Assisting the front office including Front Desk and Bell Desk to ensure all guests are helped in a timely manner is also an integral part of the Concierge responsibilities....

Customer Experience Representative

  • Irvine, CA (9 miles from Laguna Hills, CA)
  • 18 days ago
  • Irvine, CA (9 miles from Laguna Hills, CA)
  • 18 days ago

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...

Guest Services Associate

  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 20 days ago
  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 20 days ago

Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....

Concierge

  • Santa Ana, CA (11 miles from Laguna Hills, CA)
  • 20 days ago
  • Santa Ana, CA (11 miles from Laguna Hills, CA)
  • 20 days ago

About the concierge position: Were looking for a talented concierge who will be responsible for providing a comfortable atmosphere and stress-free environment to residents and their guests by delivering...

Title: Sales Concierge

  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 27 days ago
  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 27 days ago

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...

Sales Concierge

  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 27 days ago
  • Anaheim, CA (21 miles from Laguna Hills, CA)
  • 27 days ago

We Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle...

Concierge Opening in Orange County 500K+ NET Income

  • Rossmoor, CA (23 miles from Laguna Hills, CA)
  • 28 days ago
  • Rossmoor, CA (23 miles from Laguna Hills, CA)
  • 28 days ago

Concierge Opportunity that allows you the opportunity to spend quality time with your patients while creating meaningful, long-term relationships....

Concierge - Overnight

  • Laguna Woods, CA
  • 30+ days ago
  • Laguna Woods, CA
  • 30+ days ago

Concierge - Overnight Department:Administration Location:Laguna Woods, CA Positions: Concierge (Overnight / NOC) Part- Time, Thursday - Saturday (11:00pm - 7am) Pay Range: $17.50 - $19.00 per hour The...

Demographic Data for Laguna Hills, CA

Moving to Laguna Hills, CA? Find some basic demographic data about Laguna Hills, CA below.


Local
National
39,536,271
996,598

Concierge Online Courses and Training Opportunities

iHireHospitalityServices curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Complete Concierge MasterClass
Join us as we delve into the world of luxury concierge with Santi Roggio, the Head Concierge of the Ultra Luxury Grand Hotel Timeo in Taormina, a Belmond Hotel, and President of the Golden Keys of...
Concierge: Roles, Work Environment and Etiquettes
Humans are highly competitive and many try to squeeze more hours of work into their day than they should, which can harm their health and interpersonal connections. Concierges offer a valuable...
Personal Concierge Certificate Course Online
In this part-time online Personal Concierge Certificate Course you will learn important principles and practical step-by-step techniques for providing concierge services and getting started in a...

Salary for Concierge Jobs in Laguna Hills, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitalityServices research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Concierge positions.



Highest Education Level

Concierges in Laguna Hills, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
24.9%
Vocational Degree or Certification
15.2%
Associate's Degree
14.1%
Master's Degree
5.0%
Some College
3.5%
Some High School
1.7%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Concierges in Laguna Hills, CA
1-2 years
31.8%
Less than 1 year
22.7%
2-4 years
18.2%
4-6 years
18.2%
None
9.1%


Other Career Titles

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