Concierge Jobs in Laguna Hills, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative
- Costa Mesa, CA (11 miles from Laguna Hills, CA)
- 13 hours ago
- Costa Mesa, CA (11 miles from Laguna Hills, CA)
- 13 hours ago
Our restaurants are only the tip of the flame! If you’re looking for a fast-paced, innovative and welcoming workplace then a career with our Familia is right for you. What’s in it for you! •...
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 14 hours ago
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 14 hours ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- La Palma, CA (24 miles from Laguna Hills, CA)
- 1 day ago
- La Palma, CA (24 miles from Laguna Hills, CA)
- 1 day ago
Concierge Department:Administration Location:La Palma, CA Positions: Concierge (Part-time ) Pay Range: $16.00-$17.00 per hour....
Concierge - IP at Laguna Woods Department:Administration Location:Laguna Woods, CA Positions: Concierge - Full-Time Sunday-Wednesday; 2pm-10pm Pay Range: $17.00 - $18.25 per hour Ivy Park at Laguna...
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 4 days ago
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 4 days ago
We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing team in a fun environment while rotating among different areas throughout the day....
Membership Concierge (Closing Shifts)
- Irvine, CA (9 miles from Laguna Hills, CA)
- 6 days ago
- Irvine, CA (9 miles from Laguna Hills, CA)
- 6 days ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
Concierge / Resident Services Coordinator
- Newport Beach, CA (5 miles from Laguna Hills, CA)
- 10 days ago
- Newport Beach, CA (5 miles from Laguna Hills, CA)
- 10 days ago
OPPORTUNITY: CONCIERGE / RESIDENT SERVICES COORDINATOR MENLO PARK, CA Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 508-unit community, Jasper Towers...
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 10 days ago
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 10 days ago
Assisting the front office including Front Desk and Bell Desk to ensure all guests are helped in a timely manner is also an integral part of the Concierge responsibilities....
Customer Experience Representative
- Irvine, CA (9 miles from Laguna Hills, CA)
- 18 days ago
- Irvine, CA (9 miles from Laguna Hills, CA)
- 18 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 20 days ago
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 20 days ago
Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
- Santa Ana, CA (11 miles from Laguna Hills, CA)
- 20 days ago
- Santa Ana, CA (11 miles from Laguna Hills, CA)
- 20 days ago
About the concierge position: Were looking for a talented concierge who will be responsible for providing a comfortable atmosphere and stress-free environment to residents and their guests by delivering...
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 27 days ago
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 27 days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 27 days ago
- Anaheim, CA (21 miles from Laguna Hills, CA)
- 27 days ago
We Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle...
Concierge Opening in Orange County 500K+ NET Income
- Rossmoor, CA (23 miles from Laguna Hills, CA)
- 28 days ago
- Rossmoor, CA (23 miles from Laguna Hills, CA)
- 28 days ago
Concierge Opportunity that allows you the opportunity to spend quality time with your patients while creating meaningful, long-term relationships....
Concierge - Overnight Department:Administration Location:Laguna Woods, CA Positions: Concierge (Overnight / NOC) Part- Time, Thursday - Saturday (11:00pm - 7am) Pay Range: $17.50 - $19.00 per hour The...
Demographic Data for Laguna Hills, CA
Moving to Laguna Hills, CA? Find some basic demographic data about Laguna Hills, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Laguna Hills, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Laguna Hills, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills