Concierge Jobs in Murrieta, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative I / II
- Riverside, CA (23 miles from Murrieta, CA)
- 5 days ago
- Riverside, CA (23 miles from Murrieta, CA)
- 5 days ago
Supports a customer-centric business model and offers concierge-style support for proactive complaint resolution....
- Oceanside, CA (15 miles from Murrieta, CA)
- 24 days ago
- Oceanside, CA (15 miles from Murrieta, CA)
- 24 days ago
We are looking to meet people who agree that the Concierge is one of the most important components in our operation....
- Oceanside, CA (15 miles from Murrieta, CA)
- 26 days ago
- Oceanside, CA (15 miles from Murrieta, CA)
- 26 days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
Spa Concierge FT - Requisition #641307
- Temecula, CA (7 miles from Murrieta, CA)
- 28 days ago
- Temecula, CA (7 miles from Murrieta, CA)
- 28 days ago
SPA CONCIERGE FT GENERAL SUMMARY The Spa Concierge is responsible for maximizing customer satisfaction by providing prompt, efficient and courteous service to all guests in Spa Pechanga....
Spa Concierge (Part Time) - Waldorf Astoria Monarch Beach Resort and Club
- Dana Point, CA (23 miles from Murrieta, CA)
- 60+ days ago
- Dana Point, CA (23 miles from Murrieta, CA)
- 60+ days ago
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Clubis looking for a Spa Concierge to join the Team!...
Demographic Data for Murrieta, CA
Moving to Murrieta, CA? Find some basic demographic data about Murrieta, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Murrieta, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Murrieta, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Regulations
- Multitasking
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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