Concierge Jobs in Pomona, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
PT Hotel Guest Services Representative - $300 Hiring Bonus!
- Chino Hills, CA (6 miles from Pomona, CA)
- 9 hours ago
- Chino Hills, CA (6 miles from Pomona, CA)
- 9 hours ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture....
Health Care Concierge - Cardiovascular Med Clinic - Full Time 8 Hour Days (Non-Exempt) (Union)
- Los Angeles, CA (24 miles from Pomona, CA)
- 21 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 21 hours ago
Greets patients in a courteous and professional manner. 7. Escorts patients to other departments if needed, provides directions to other departments within USC system. 8....
- Los Angeles, CA (24 miles from Pomona, CA)
- 21 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 21 hours ago
The Concierge Agent is responsible to provide meet-and-greet services to our clients, assisting them with every part of the airport process....
Front Desk Concierge in DTLA - Hiring ASAP
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
Desk Concierge position....
Concierge Part-Time Only Downtown Long Beach
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
Location: Downtown Long Beach If your Looking for a part-time in your days off 16 Hours Per week. Thursday 1800-0200 Friday 1800-0200 Come in and get interviewed and possibly hired on the spot....
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
Tracks daily lounge visitor log, concierge services provided, and parking validations provided....
Hospitality Assistant III, Per Diem
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
General Information Press space or enter keys to toggle section visibility Work Location : Los Angeles, USA Onsite or Remote Fully On-Site Work Schedule Variable schedule; including evenings,...
Weekend Overnight Concierge New
- Los Angeles, CA (24 miles from Pomona, CA)
- 2 days ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 2 days ago
Weekend Overnight Concierge Resident Concierge & Front Desk Los Angeles, CA At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them....
- Seal Beach, CA (22 miles from Pomona, CA)
- 2 days ago
- Seal Beach, CA (22 miles from Pomona, CA)
- 2 days ago
Concierge Department:Administration Location:Seal Beach, CA Positions: Concierge On-Call Concierge Pay Range: $16.50-$18.00 Ivy Park at Seal Beach is a premier senior living community situated on a...
Project Coordinator- Concierge Services- Temporary
- Pasadena, CA (21 miles from Pomona, CA)
- 3 days ago
- Pasadena, CA (21 miles from Pomona, CA)
- 3 days ago
Department: 888003 Employee Concierge Expectations: Assists Concierge Manager with operations of the Concierge Services function while providing an exceptionally high level of customer service to hospital...
- Santa Ana, CA (17 miles from Pomona, CA)
- 3 days ago
- Santa Ana, CA (17 miles from Pomona, CA)
- 3 days ago
Position Summary: As a Concierge Support Specialist, you will be instrumental in providing exceptional assistance to legal professionals with their eFiling needs....
- Costa Mesa, CA (22 miles from Pomona, CA)
- 4 days ago
- Costa Mesa, CA (22 miles from Pomona, CA)
- 4 days ago
Position Title: Guest Services Concierge Pay Range : $18.00 per hour Position Purpose: Provide support for the weekly business development event function for Executive Management; supports Board of...
Customer Experience Representative
- Irvine, CA (17 miles from Pomona, CA)
- 4 days ago
- Irvine, CA (17 miles from Pomona, CA)
- 4 days ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Specialty Concierge Representative
- City of Industry, CA (18 miles from Pomona, CA)
- 5 days ago
- City of Industry, CA (18 miles from Pomona, CA)
- 5 days ago
SPECIALTY CONCIERGE REP Bentley Prima Vista, is Bentley Mills' artisan brand of hand made rugs and specialty wools....
Center Service Concierge - Glendora, CA
- Irvine, CA (17 miles from Pomona, CA)
- 6 days ago
- Irvine, CA (17 miles from Pomona, CA)
- 6 days ago
un Center Service Concierge - Glendora, CA compensation: To be discussed. Duties & Responsibilities: Assist with incoming service phone calls....
Demographic Data for Pomona, CA
Moving to Pomona, CA? Find some basic demographic data about Pomona, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Pomona, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Pomona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Show Hosting
- Courteous
- Safety Training
- Genetics
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Driving
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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