Concierge Jobs in Ramona, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Escondido, CA (10 miles from Ramona, CA)
- 23 days ago
- Escondido, CA (10 miles from Ramona, CA)
- 23 days ago
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature...
- Rancho Santa Fe, CA (21 miles from Ramona, CA)
- 28 days ago
- Rancho Santa Fe, CA (21 miles from Ramona, CA)
- 28 days ago
Able to make decisions and is solution oriented Strong client/guest service skills Excellent writing, speaking, and organizational skills Ability to remain calm under pressure....
Guest Services Associate (TEMPORARY)-13-030- SC/ East County Red Shield
- El Cajon, CA (18 miles from Ramona, CA)
- 45+ days ago
- El Cajon, CA (18 miles from Ramona, CA)
- 45+ days ago
Essential Functions Provide great customer service to the community; see that all customers, clients and members are given prompt and courteous service....
Demographic Data for Ramona, CA
Moving to Ramona, CA? Find some basic demographic data about Ramona, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Ramona, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Ramona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills