Concierge Jobs in Rialto, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Highland, CA (12 miles from Rialto, CA)
- 16 hours ago
- Highland, CA (12 miles from Rialto, CA)
- 16 hours ago
Initiates and connects in-person and by phone with VIP guests to ensure all reservations for exclusive amenities are executed with highest level of guest service and sense of urgency....
Customer Experience Representative I / II
- Riverside, CA (16 miles from Rialto, CA)
- 6 days ago
- Riverside, CA (16 miles from Rialto, CA)
- 6 days ago
Supports a customer-centric business model and offers concierge-style support for proactive complaint resolution....
- Ontario, CA (15 miles from Rialto, CA)
- 10 days ago
- Ontario, CA (15 miles from Rialto, CA)
- 10 days ago
The Concierge Specialist will also be responsible for auditing data and reviewing reports with a customer-focused vision....
Remote Work- Highland, CA (12 miles from Rialto, CA)
- 17 days ago
- Highland, CA (12 miles from Rialto, CA)
- 17 days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities. 2....
- Highland, CA (12 miles from Rialto, CA)
- 30+ days ago
- Highland, CA (12 miles from Rialto, CA)
- 30+ days ago
Job Description POSITION OVERVIEW Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects...
- Corona, CA (18 miles from Rialto, CA)
- 60+ days ago
- Corona, CA (18 miles from Rialto, CA)
- 60+ days ago
About the concierge position at Hensley at Corona Pointe: Were looking for a talented concierge who will be responsible for providing a comfortable atmosphere and stress-free environment to residents...
- Highland, CA (12 miles from Rialto, CA)
- 60+ days ago
- Highland, CA (12 miles from Rialto, CA)
- 60+ days ago
Liaison to Player Development, Guest Services, Food and Beverage, and Public Safety to ensure prompt service. 9....
- Highland, CA (12 miles from Rialto, CA)
- 60+ days ago
- Highland, CA (12 miles from Rialto, CA)
- 60+ days ago
The Pool Concierge coordinates VIP arrivals; communicates to designated personnel for escort and delivery of amenities....
Demographic Data for Rialto, CA
Moving to Rialto, CA? Find some basic demographic data about Rialto, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Rialto, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Rialto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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