Concierge Jobs in Santa Maria, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Title: Guest Services Associate/ Front Desk Agent. WorldMark Solvang Resort
- Solvang, CA (23 miles from Santa Maria, CA)
- 2 days ago
- Solvang, CA (23 miles from Santa Maria, CA)
- 2 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
Guest Services Associate/ Front Desk Agent. WorldMark Solvang Resort
- Solvang, CA (23 miles from Santa Maria, CA)
- 4 days ago
- Solvang, CA (23 miles from Santa Maria, CA)
- 4 days ago
How Youll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout...
- Solvang, CA (23 miles from Santa Maria, CA)
- 22 days ago
- Solvang, CA (23 miles from Santa Maria, CA)
- 22 days ago
We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
Clinical Concierge (Medical Assistant/X-ray Technician)
- Santa Maria, CA
- 29 days ago
- Santa Maria, CA
- 29 days ago
The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis....
Demographic Data for Santa Maria, CA
Moving to Santa Maria, CA? Find some basic demographic data about Santa Maria, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Santa Maria, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Santa Maria, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Closing
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Microsoft Outlook
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills