Concierge Jobs in Upland, CA
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Customer Experience Representative Ontario Airport
- Ontario, CA (5 miles from Upland, CA)
- 18 hours ago
- Ontario, CA (5 miles from Upland, CA)
- 18 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- San Bernardino, CA (21 miles from Upland, CA)
- 1 day ago
- San Bernardino, CA (21 miles from Upland, CA)
- 1 day ago
ABOUT THE ROLE Schedule: Friday and Saturday 4pm to 830pm plus Sunday and Monday 7:50am to 4:20pm As a Concierge at Belmont Village Senior Living, you will serve as the initial point of contact for...
Customer Experience Representative
- Irwindale, CA (14 miles from Upland, CA)
- 2 days ago
- Irwindale, CA (14 miles from Upland, CA)
- 2 days ago
Summary The Customer Experience Representative serves as a key advocate for Athens Services, reflecting our commitment to exceptional customer care and sustainable community solutions. Reporting...
Customer Experience Representative
- Corona, CA (19 miles from Upland, CA)
- 4 days ago
- Corona, CA (19 miles from Upland, CA)
- 4 days ago
JOB SUMMARY: This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity. It will also require customer or production...
- Ontario, CA (5 miles from Upland, CA)
- 21 days ago
- Ontario, CA (5 miles from Upland, CA)
- 21 days ago
The Concierge Specialist will also be responsible for auditing data and reviewing reports with a customer-focused vision....
Remote WorkRetail and Patient Catering Concierge, FT Variable Shift
- Whittier, CA (23 miles from Upland, CA)
- 23 days ago
- Whittier, CA (23 miles from Upland, CA)
- 23 days ago
Performs a variety of tasks associated with inventory, i.e., ordering, receiving and storage. Ensures all products are rotated per FIFO standards and that all stored products are within expiration...
- Fullerton, CA (23 miles from Upland, CA)
- 45+ days ago
- Fullerton, CA (23 miles from Upland, CA)
- 45+ days ago
Additionally, the Community Concierge may assist with various clerical or office-related tasks as required, showcasing adaptability and a commitment to excellence in all aspects of their role....
Demographic Data for Upland, CA
Moving to Upland, CA? Find some basic demographic data about Upland, CA below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Upland, CA
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Upland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Wellness
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Friendliness
- Inbound/Outbound Calling
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Telephone Skills
- Events
- Verbal Communication
- Writing Skills
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Team Building
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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