Concierge Jobs in Naugatuck, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Key Responsibilities: Provides a positive first impression to all who enter the community Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes...
Customer Experience Representative
- Farmington, CT (19 miles from Naugatuck, CT)
- 11 days ago
- Farmington, CT (19 miles from Naugatuck, CT)
- 11 days ago
Overview IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands...
Concierge (Reception) - Full-Time 8am-4pm
- Bethel, CT (19 miles from Naugatuck, CT)
- 13 days ago
- Bethel, CT (19 miles from Naugatuck, CT)
- 13 days ago
Key Responsibilities: Provides a positive first impression to all who enter the community Answers and screens all incoming telephone calls in a courteous and professional manner, routes calls and takes...
- Fairfield, CT (24 miles from Naugatuck, CT)
- 28 days ago
- Fairfield, CT (24 miles from Naugatuck, CT)
- 28 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
- Farmington, CT (19 miles from Naugatuck, CT)
- 45+ days ago
- Farmington, CT (19 miles from Naugatuck, CT)
- 45+ days ago
Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
Dietary Aide - Dining Concierge
- Bridgeport, CT (23 miles from Naugatuck, CT)
- 60+ days ago
- Bridgeport, CT (23 miles from Naugatuck, CT)
- 60+ days ago
Customer Service. 1.1 Provides the highest level of customer service to all customers by greeting them in a courteous and professional manner. 2....
Demographic Data for Naugatuck, CT
Moving to Naugatuck, CT? Find some basic demographic data about Naugatuck, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Naugatuck, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Naugatuck, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Food and Beverage Management
- Show Hosting
- Service-Oriented
- People Oriented
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Customer Relations
- Initiative
- Driving
- Telephone Skills
- Microsoft Outlook
- Verbal Communication
- Writing Skills
- Events
- Interpersonal Skills
- Flexibility
- Data Entry
- Inventory Management
- Regulations
- Multitasking
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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