Concierge Jobs in Connecticut
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Your Growth Path Front Desk Supervisor - Guest Service Manager - Assistant General Manager Your Focus Greet and serve elite Marriott Bonvoy members in the M Club Concierge Lounge Engage with guests...
Your Growth Path Front Desk Supervisor Guest Service Manager Assistant General Manager Your Focus Greet and serve elite Marriott Bonvoy members in the M Club Concierge Lounge Engage with guests and...
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts....
As our 3rd Shift Concierge, you will be responsible for monitoring the community overnight, responding to the needs of our residents including light maintenance....
CONCIERGE Tienes pasion por el servicio al cliente? Buscas un puesto con posibilidades de carrera dentro de la compania hotelera mas grande del mundo?...
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: Position Summary: This position is...
Job Description The ideal Beauty Concierge candidate is detail oriented, results drives and committed to providing outstanding customer service every day....
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
Room Service Operator. 3.1 Follows room service operator procedures. Sanitation. 4.1 Maintains appropriate sanitation in-service areas and prep areas to assure a sanitary working environment....
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience....
Concierge Commonwealth Senior Living at Haddam Haddam, CT Full Time The Concierge is a critical person and serves as the front-of-house for all external stakeholders and guests....
Pay rate: $20.00-$22.00/Hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to...
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
Customer Service. 1.1 Provides the highest level of customer service to all customers by greeting them in a courteous and professional manner. 2....
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Connecticut
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Call Center Experience
- One Call Resolution
- Guest Service
- Service-Oriented
- Courteous
- Show Hosting
- Genetics
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reception
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Event Planning
- Closing
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Events
- Flexibility
- Data Entry
- Typing
- Interpersonal Skills
- Filing
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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