Concierge Jobs in New Haven, CT
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Fairfield, CT (20 miles from New Haven, CT)
- 17 hours ago
- Fairfield, CT (20 miles from New Haven, CT)
- 17 hours ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation....
Sales Support and Customer Experience Representative
- Milford, CT (9 miles from New Haven, CT)
- 4 days ago
- Milford, CT (9 miles from New Haven, CT)
- 4 days ago
Are you passionate about health, wellness, and nutrition? Join a dynamic team where youll help drive innovation in the rapidly growing functional ingredients industry. In this role, youll play a...
- Fairfield, CT (20 miles from New Haven, CT)
- 5 days ago
- Fairfield, CT (20 miles from New Haven, CT)
- 5 days ago
The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED)....
- North Haven, CT (6 miles from New Haven, CT)
- 6 days ago
- North Haven, CT (6 miles from New Haven, CT)
- 6 days ago
A Great Place to Work National Health Care Associates is proud to welcome the Montowese Center for Health & Rehabilitation to our affiliate family! We think that you are going to love it here....
- Fairfield, CT (20 miles from New Haven, CT)
- 19 days ago
- Fairfield, CT (20 miles from New Haven, CT)
- 19 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation....
- North Haven, CT (6 miles from New Haven, CT)
- 20 days ago
- North Haven, CT (6 miles from New Haven, CT)
- 20 days ago
a job alert for this search Concierge North Haven, CT, US...
Guest Services Associate- Club Wyndham Long Wharf Resort
- New Haven, CT
- 23 days ago
- New Haven, CT
- 23 days ago
How You'll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout...
- Bridgeport, CT (17 miles from New Haven, CT)
- 29 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 29 days ago
Will Rogers had it figured out when he said You never get a second chance to make a first impression Our concierges are personable and friendly individuals who play a large role in creating a meaningful...
Demographic Data for New Haven, CT
Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in New Haven, CT
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- Talent Development
- One Call Resolution
- Market Analysis
- Brand Awareness
- Weight Loss
- Endocrinology
- Nephrology
- Guest Service
- Service-Oriented
- Courteous
- People Oriented
- Acting
- Fitness
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Driving
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Flexibility
- Interpersonal Skills
- Inventory Management
- Data Entry
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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